Keokuk Homestore

**Benefits:** - 401(k) - 401(k) matching - Dental insurance - Employee discounts - Health insurance - Paid time off - Vision insurance **Job Summary:** Yard associates are expected to maintain a positive representation of Keokuk Homestore by providing an outstanding customer service experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry. As a Delivery driver they are expected to maintain a positive representation of Keokuk Homestore both on the road and off. The main task of a delivery driver is to provide timely delivery of customers’ orders and provide setup and operational instructions to the customer as needed**.** Their job will include, but is not limited to, the following responsibilities: **Responsibilities:** - Provide excellent customer service by assisting customers, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders. - Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. - Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed. - Assist in taking regular inventory of stock. - Assist with loading customer’s vehicles. Check invoices to make sure the correct products are loaded. - Assist with daily upkeep and straightening of lumber stacks. - Help yard staff with other tasks as needed. - Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy. - Inspect the vehicle before starting that day’s deliveries to ensure the vehicle is in proper working condition. - Maintain ongoing communication with customers to update them on the status of their delivery. - Load products into the vehicle according to company specifications. - Unload products according to customer specifications and review orders with customers to ensure it is correct. - Adhere to all store policies and safety standards. **Qualifications:** - Outstanding customer service skills and professional attitude. - A working knowledge of the products in the store with a willingness to continue to learn. - Organized, self-starter who thinks independently and solves problems. - Strong math, reading, writing, and communication skills. - Knowledge of effective sales methods and techniques. - Understand how to safely operate a forklift. - Ability to lift up to 80lbs on a regular basis. - Clean driving record. **Goals:** - Continually expand knowledge of all departments, both in the lumberyard and retail store. - Become a versatile employee, able to help in other areas as needed. - After enough experience, become a mentor to new employees and help them understand products and retail concepts. - Success will be measured by consistent, on-time deliveries to customers. - Become a more versatile employee by learning more about products stocked in the store, with the goal of being able to answer product and project-related questions. Compensation: $13.00 - $15.00 per hour No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.