Junior Technology Learning & Development Specialist

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. **About Us** Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients’ legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world’s major financial centers. **The Opportunity** We are seeking a **Junior Technology Learning & Development Specialist** to join our Firm. This position will be based in our Washington, D.C. office (hybrid). **Please note during training which can last up to 90 days must be on-site.** The position develops and delivers live trainings for attorneys and business services professionals on Firm-supported applications. Conducts trainings via live, instructor-led sessions within Skadden offices, and leads remote sessions via video conference. Works with the TL&D team to develop training resources, including documentation, videos, and eLearning packages for the Firm’s learning management system (“LMS”). Works with subject matter experts to better understand training content being developed and delivered. Works with TL&D team to develop and continually update documentation, videos, and LMS content. • Provides a consistent and high level of customer service. • Prepares, organizes, conducts, and promotes Tech@Skadden training programs. • Delivers supported Firm software and hardware training. • Assists with the development of TL&D content, including, but not limited to documentation, videos, and eLearning packages for the Firm’s LMS. • Collaborates with the Global TL&D Manager and Regional TL&D Supervisor to ensure availability and timely access to Firm-provided programs, new training initiatives, handouts, class syllabi, etc. • Assists with identifying training needs and communicates with the Global TL&D Manager and Regional TL&D Supervisor to develop uniform global training offerings. • Provides weekly Work Status Report. • Presents Technology Orientations to new arrivals, ensuring a professional "Day One" training experience. • Provides customized training in accordance with specific needs of individuals or groups. • Provides feedback to management and recommends further training, assessment, and follow-ups accordingly. • Provides global training in accordance with the needs of the Firm. • Monitors "Work Strategies" SharePoint for TL&D content. • Monitors ITSM/ISM to identify TL&D opportunities. • Provides continuing education training as requested. • Demonstrates logic, reasoning skills, analysis, and interpretation to resolve problems. • Works with colleagues to maintain and improve the standardization of Tech@Skadden offerings. • Schedules core technology training classes via the Professional Development & Events calendar and internal training calendar. • Tests and evaluates core and compliance-based training modules within Firm’s LMS. • Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others. • Manages Firm resources responsibly. • Maintains a regular and reliable physical presence to use on-site equipment and conduct in-person training consistent with the needs of the position. • Complies with and understands Firm operation, policies, and procedures. • Performs other related duties as assigned. **Qualifications** • Demonstrates proficiency in delivering live training. • Consistent demonstration of preparedness for presentations. • Understands technical aspects of Firm applications while delivering asso…