Jr. ServiceNow Developer

We are seeking a skilled and motivated **JuniorServiceNow Developer** to manage, design, and implement ServiceNow solutions for operations and development teams. The ideal candidate will be responsible for creating innovative proof-of-concept applications, designing workflows, and maintaining the platform in alignment with industry’s best practices. This role offers an exciting opportunity to work on complex ServiceNow implementations while collaborating with cross-functional teams to deliver high-quality solutions. * * * **Key Responsibilities** · Proven knowledge of basic ServiceNow functionality and ability to explain it new users. · Develop proof-of-concept applications on the ServiceNow platform to support business initiatives. · Design technological solutions based on functional specifications, ensuring efficient and scalable implementation. · Create, implement, and optimize ServiceNow workflows and procedures for streamlined processes. · Design and develop customized Service Portal pages and widgets to support business needs and enhance user experience. · Track, document, and resolve defects, ensuring issues are addressed in a timely manner. · Participate in User Access Testing (UAT) to gather feedback from stakeholders, including ITIL process owners and clients. · Manage update sets for transferring code to test and production environments. · Monitoring health, usage, and overall compliance of ServiceNow and its applications. · Process automation within the ServiceNow instance and other Information Services applications. · Providing updates, status, and completion information to tickets in the work queue regarding current assigned incidents, resolution efforts, and projects. * * * **Required Qualifications** **Education** Bachelor’s degree from an **accredited university** in one of the following fields: · Computer Science · Software Engineering · Information Systems · Computer Engineering · Related technical discipline Candidates from recognized technical universities such as **Virginia Tech, Old Dominion University (ODU), or similar accreditedinstitutions** are encouraged to apply. · Demonstrated expertise in ServiceNow modules ITSM · Proven experience in configuring ServiceNow using Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts. · Proficiency in JavaScript · Excellent communication and collaboration skills, with the ability to gather and understand requirements from internal and external stakeholders. · Strong analytical, problem-solving, and decision-making skills. · Familiarity with Scrum or Agile development methodologies. * * * **Experience (Desired)** · 0–2 years of software development experience (academic projects, internships, or entry-level experience acceptable) · Experience in ServiceNow modules ITSM · Experience in configuring ServiceNow using Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts. · Proficiency in JavaScript · Excellent communication and collaboration skills, with the ability to gather and understand requirements from internal and external stakeholders. · Strong analytical, problem-solving, and decision-making skills. · Familiarity with Scrum or Agile development methodologies. * * * **Clearance** · U.S. Citizenship required · Active Secret Clearance OR ability to obtain a Secret Clearance