Jira Administration Engineer

Ford’s **Electric Vehicles, Digital and Design (EVDD)** team is charged with delivering the company’s vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams. As a Jira Administrator and Data Visualization Specialist, you will be instrumental in optimizing project management workflows within Jira and transforming complex data into actionable insights through robust dashboards. Your expertise will ensure efficient process execution, accurate data tracking, and clear visualization of program status and key metrics. **What you'll do...** - Jira Administration & Process Optimization: - Workflow & Form Modernization: Modernize Jira forms and processes for critical ticket types (e.g., CODEMASK), enhancing data capture, filtering, and reporting capabilities. - Process Definition & Implementation: Maintain and modernize current design processes through the development and implementation of new Jira processes and templates for various activities, including DCV testing and work breakdown. - Configuration & Standards: Update and enforce "Definition of Done" (DoD) criteria within Jira projects to ensure the quality and completeness of deliverables, providing feedback to Subject Matter Experts (SMEs) on complex items. - User Support & Management: Manage personal Jira backlogs, sprint cadences, and provide troubleshooting support for user access issues. Dashboard Creation & Data Visualization: - Comprehensive Dashboard Development: Design, build, and curate multiple dashboards for Technical Design Review (TDR) and Business Process Review (BPR), including specialized dashboards for specific programs (e.g., Otosan), and maintain/update them as needed. - Data Integration & Reporting: Utilize Power Query to combine disparate data sources, enabling comprehensive tracking and analysis for reporting. **Interactive Data Visualization:** - Create interactive data visualizations in PowerBI to track program timing, milestones, and key performance indicators. - Confluence Integration: Embed Jira dashboard widgets into Confluence pages to provide integrated program status views. **Ongoing Initiatives & Future Focus:** - Jira Structure & Governance: Actively participate in discussions and the implementation of significant Jira structure changes, including project consolidation, custom field integration, and workflow best practices. - Advanced Reporting & Analytics: Investigate further enhancements to BPR and Chief Review dashboards, exploring direct data integration from source systems (e.g., EIS) for roll-up reporting. **Process Refinement:** - Develop solutions for complex process challenges within Jira, such as managing schematic development churn and updating timing review. **You'll have...** - Bachelors of Science in Mechanical, Electrical, or Computer Engineering - 3+ years proficiency in Microsoft Office and Ford Systems Tools Or Similar for issue identification, tracking, and presentations. - 3+ years experience with Software Programming skills such as Python, Java, or C#. - 3+ years' experience with Jira, Confluence, and other Atlassian suite products. - 3+ years' experience with reporting tools such as PowerBI or Tableau. **Even better, you may have...** - Certified Scrum Master certificate. - Outstanding organizational/delegation skills with accurate follow-up to accomplish multiple objectives in timely fashion. - Outstanding leadership and interpersonal skills with demonstrated ability to work well with others as part of a multi-functional team. - Self-directed with strong technical capability…