Janitorial - Field Manager

**Bilingual Field Manager - Janitorial Services** ***Full Time/ Evenings*** ***Salary: 59K*** **Overview** 4M is growing and that means we need to grow our family of Team Members. We’re looking for Team Members that are energetic and highly motivated that want to be part of a winning team. If you are detail-oriented, flexible and have reliable transportation, we should talk. **Job Description;** Oversee management at accounts in assigned area, support achievement of the annual corporate profit goal, meet and exceed area's annual revenue & profit goal, achieve account retention, establish long term relationships with the customers, recruit, manage and maintain a safe work environment. Field Manager oversees daily cleaning operations across multiple job sites within a defined area. This role ensures high standards of cleanliness, safety, and client satisfaction by leading frontline janitorial teams, conducting site inspections, and managing supplies and schedules. **Supervision and Management:** - Supervise and coordinate the activities of cleaning staff, including scheduling, assigning tasks, and monitoring performance. - Train and mentor staff on cleaning procedures, safety protocols, and company standards. - Evaluate employee performance and provide feedback and coaching. - Address employee concerns and resolve issues promptly. - Supervise, support, and train janitorial staff at assigned locations - Conduct routine inspections to ensure quality standards are met - Schedule staff shifts and approve timecards or attendance records - Address client concerns and ensure service delivery meets expectations - Maintain inventory of cleaning supplies and ensure proper equipment usage - Ensure compliance with safety regulations and company policies - Report site performance and staffing needs to the District Manager - Assist with onboarding and performance evaluations of janitorial staff - Respond to emergency cleanups or last-minute schedule changes **Operations and Quality Control:** - Develop and implement cleaning schedules and procedures to ensure consistent and effective cleaning services. - Inspect cleaned areas to ensure they meet quality standards and client expectations. - Identify areas for improvement in cleaning processes and implement solutions and complete inspections as needed. - Ensure compliance with industry standards, safety regulations, and client requirements. - Ensure compliance with contract specifications. - P&L Responsibility. **Customer Relations:** - Serve as the primary point of contact for clients and customers regarding cleaning services. - Address customer inquiries and complaints promptly and professionally. - Build and maintain positive relationships with clients and stakeholders. **Administrative Tasks:** - Complete necessary paperwork and reports related to cleaning operations. - Assist with administrative tasks as needed, such as payroll and scheduling. - May be responsible for hiring, onboarding, and training new employees. **Supervisory Responsibility:** - Supports Account Managers, supervisors and general cleaners. **Required Education and Experience:** - Minimum of 3 years’ progressively responsible leadership experience in industry or related industry. **About 4M:** Founded in 1978, 4M Building Solutions is a janitorial, housekeeping, cleaning, and disinfecting services company headquartered in St. Louis, MO. Supported by 8,000 associates, the company operates in 30+ states across the Midwest, Northeast, and Southeastern United States.