IV Therapy Clinic Director (NP)

Clinic Director * * * # Clinic Director Location: Addison, Texas Company: IV Nutrition # About IV Nutrition IV Nutrition's mission is to empower people to take control of their health through personalized, medical-grade wellness care. We provide direct access to IV nutrient therapy, functional insight, and education that helps clients understand what their bodies need and why — making advanced wellness clear, accessible, and results-driven. Our clinics deliver vitamin, mineral, and nutrient IV drips and injections that help clients improve hydration, energy, immunity, and recovery. # About the Role Our Addison clinic is opening soon, and we're looking for a Clinic Director (NP ) to run the clinic and bring IV Nutrition's mission to life locally. The Clinic Director is the leader of the business — ensuring operational excellence and a positive team environment while creating an exceptional experience for every client. This role owns operations, clinic performance, hiring and performance management, sales, and all clinical execution. This is a role for someone who genuinely cares about people — clients and team members alike — and who also loves the challenge of running a business well. You'll be the heartbeat of the clinic: setting the tone, building the team, and making sure every client leaves feeling cared for. # What You'll Do ## Lead With an Ownership Mentality - Own overall clinic performance — revenue, profitability, client experience, and team execution — as the single point of accountability for the clinic - Set the tone for culture, professionalism, and performance standards, keeping the clinic aligned with company goals and brand standards - Track KPIs and turn them into clear action plans, leading with an ownership mindset and a commitment to continuous improvement ## Grow the Business - Drive sales through memberships, packages, retail, and wellness services, building a sales culture rooted in education, not pressure - Set and coach toward sales and retention goals — through client consultations, outreach, and loyalty programs - Review sales reports to spot growth opportunities, and partner with corporate on promotions and business development - Engage the local community through marketing, networking, and outreach ## Deliver an Exceptional Client Experience - Ensure every client gets a high-quality, personalized, consistent experience that earns long-term relationships and referrals - Resolve concerns promptly and follow up when it matters — hospitality and exceptional care are non-negotiable ## Champion Clinical Excellence - Ensure safe, effective administration of IV therapies, in compliance with clinical regulations, protocols, and physician/standing orders - Oversee documentation accuracy and client care quality, providing clinical guidance and support to staff - Promote a culture of safety, professionalism, and clinical excellence ## Build, Develop, and Manage Your Team - Hire, train, and develop clinic staff, building a high-performance culture focused on results, client care, and growth - Spot and develop future leaders, recognize high performers, and hold regular performance and development conversations - Use performance metrics to drive accountability, addressing issues quickly and partnering with HR as needed - Keep the clinic on track toward its operational, sales, and client satisfaction goals ## Keep the Day-to-Day Running Smoothly - Ensure smooth daily operations, consistent service delivery, and efficient workflows across all shifts - Manage scheduling, staffing, inventory, and supply ordering - Execute company initiatives and process updates, and keep the clinic clean, organized, and compliant # Qualifications - Current, active NP license — required - Current BLS certification — required - ACLS certification — preferred ## Experience - 2–5 years of vascular access or infusion experience - 2+ years of leadership or management experience - Experience leading sales teams, client retention programs,…