Italian Technical Product Agent | Digital Ads - Work Remote In Greece

### Italian Technical Product Agent | Digital Ads ### About Mercier Consultancy Group Mercier Consultancy Group is a leading European recruitment and business process outsourcing firm, renowned for connecting exceptional multilingual talent with world-class organisations across a wide range of industries. With a strong track record of successful placements throughout Europe and beyond, we are committed to delivering premium staffing solutions that empower both candidates and clients to thrive. At Mercier Consultancy Group, we go beyond recruitment — we build careers, shape teams, and drive international business growth. ### Job Overview Mercier Consultancy Group is proud to present an outstanding opportunity for a passionate and tech-savvy Italian speaker to join our growing team in Greece as an Italian Technical Product Agent | Digital Ads, supporting one of the world's most recognised brands in the Consumer Electronics industry. In this dynamic role, you will serve as a trusted point of contact for Italian-speaking clients and advertisers, providing expert technical guidance and product support tailored specifically to the fast-paced Consumer Electronics sector. This Italian Technical Product Agent | Digital Ads position in Greece is ideal for motivated professionals seeking a rewarding international career at the intersection of technology, digital advertising, and premium customer experience. ### Key Responsibilities - Deliver high-quality technical support and product guidance to Italian-speaking clients and digital advertisers operating within the Consumer Electronics sector. - Assist clients in setting up, optimising, and troubleshooting digital advertising campaigns for Consumer Electronics products across various online platforms. - Diagnose and resolve technical issues related to product listings, digital ad accounts, and platform integrations, ensuring minimal disruption to clients' advertising operations. - Educate Italian-speaking clients on best practices for digital advertising within the Consumer Electronics industry, helping them maximise campaign performance and return on investment. - Collaborate closely with internal technical and product teams to escalate complex issues and ensure timely, accurate resolutions. - Monitor, track, and document client interactions and technical cases using CRM and support platforms, maintaining thorough and accurate records. - Stay current with the latest developments, product updates, and trends in Consumer Electronics and digital advertising to provide informed, up-to-date support. - Contribute to team knowledge-sharing initiatives by identifying recurring issues and helping develop solutions and support resources for Italian-speaking markets. - Native or fluent Italian language skills (both spoken and written) are essential for this role — all client communication will be conducted in Italian. - Valid EU passport or relevant documentation permitting legal employment within Greece (mandatory). - A genuine interest in Consumer Electronics, digital technology, and online advertising platforms is highly desirable. - Previous experience in technical support, customer service, or digital advertising — particularly within the Consumer Electronics industry — is a strong advantage. - Strong analytical and problem-solving abilities, with a confident and professional communication style in both Italian and English. - Comfortable working in a fast-paced, remote environment with the ability to manage multiple tasks efficiently and meet performance targets consistently. ### What We Offer - Competitive Monthly Salary reflective of your skills, experience, and the premium nature of this Italian-speaking jobs opportunity - Fully Paid Training to prepare you for success in your role within the Consumer Electronics industry - Comprehensive Health Insurance for your peace of mind - Fully Paid Relocation Package, including flight, airport transfer, and hotel accommodation, making your move to…