IT Systems & Security Operations Specialist

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a IT Systems & Security Operations Specialist based in India.** This role offers the opportunity to become a key contributor to a global IT and security operations environment, supporting the infrastructure behind a high-impact healthcare technology platform. You will bridge enterprise systems management, security operations, compliance readiness, and process automation to improve reliability and efficiency. The position combines hands-on technical execution with strategic improvements across identity, access management, endpoint security, and SaaS platforms. You will work closely with internal teams to strengthen security practices, optimize workflows, and ensure operational excellence. This is an ideal opportunity for a technically versatile professional who enjoys solving complex challenges and driving continuous improvement. You will play a critical role in maintaining secure, scalable systems while supporting a distributed organization operating in a regulated industry. ### Accountabilities: As an IT Systems & Security Operations Specialist, you will be responsible for managing core IT infrastructure, strengthening security operations, and improving internal technology processes. You will act as a senior technical resource, supporting employees, enhancing system reliability, and ensuring compliance standards are consistently maintained. - Lead advanced configuration, optimization, and administration of enterprise SaaS platforms, including identity management, collaboration tools, and productivity systems. - Design and maintain SSO integrations, IAM policies, and access governance processes to ensure secure and efficient user management. - Identify infrastructure improvements and implement technical solutions that enhance performance, reliability, and user experience. - Strengthen IT, cloud, and data security frameworks by monitoring risks, improving controls, and supporting compliance initiatives. - Conduct regular user access reviews, security monitoring, and vulnerability remediation activities across company systems and endpoints. - Manage complex technical escalations from support teams and provide advanced troubleshooting for infrastructure-related issues. - Own employee lifecycle processes, including onboarding, offboarding, provisioning, and asset management coordination. - Support customer security reviews, vendor assessments, and compliance documentation requirements. - Assist with SOC 2, HIPAA, and HITRUST audit preparation by collecting evidence and maintaining security documentation. - Develop automation workflows using scripting or low-code tools to improve operational efficiency and reduce repetitive tasks. - Track IT and security objectives, maintain performance metrics, and provide regular reporting on operational improvements. ## **Requirements:** The ideal candidate is a technically experienced IT operations professional with strong security knowledge, automation capabilities, and the ability to operate effectively in a fast-moving environment. You should be comfortable managing enterprise systems, supporting compliance programs, and collaborating with both technical and business stakeholders. - 5–8 years of progressive experience in IT Operations, Systems Administration, Security Operations, or related fields. - Advanced experience managing Google Workspace, identity platforms such as JumpCloud, MDM solutions, and cloud access management. - Strong understanding of security frameworks and compliance requirements, including SOC 2, HIPAA, and HITRUST. - Hands-on experience supporting security audits, access reviews, vulnerability management, and compliance readiness activities. - Practical scripting or automation experience using Python, Bash, or similar technologies. - Ability to troubleshoot complex technical issues and manage escalations requiring advanced system knowledge.…