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IT Support Specialist

minted · San Francisco, CA
Full-timeInformation TechnologyTechnology$60,000–$81,000/yr
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About the Information Technology Support Specialist role

Information Technology Support Specialist positions focus on delivering results in their domain. This page aggregates open Information Technology Support Specialist roles and what employers typically expect.

The Role: Minted is seeking a skilled IT Support Specialist II to champion the technical needs of our growing business. In this role, you will serve as a subject matter expert for our corporate team, dedicated to delivering a world-class support experience. You will proactively triage and troubleshoot technical issues, acting as a vital conduit to the broader IT team to ensure swift resolution. Beyond day-to-day helpdesk operations, you will manage high-volume provisioning of macOS and Windows systems via NinjaOne, while leveraging SSO and identity management across Okta and Google Workspace.

Salary estimate

$60,000 – $81,000/yr
Provided by the employer.

Skills for this role

Swift

Resume tips for Information Technology Support Specialist applicants

Interview preparation

Prepare concrete STAR-format stories that show Information Technology Support Specialist outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Information Technology Support Specialist problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About minted

Minted is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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