IT/Special Projects Administrator, Court Administration

The purpose of this position is to work on and manage all IT/Special Project development, deployment, and support for information systems and office operations. Includes support of case management systems, , electronic (e-filing) systems, accounting systems, security of electronic records and record retention, local computer hardware/software, payment systems, and online services for Superior Court, State Court, and Juvenile Court. Includes support and direction of court employees in the use of software. This position reports to the Circuit Court Administrator and acts as a key member of Court Administration’s management staff. **The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.** Coordinates daily work activities; organizes priorities; monitors status of work in progress and inspects completed work; confers with staff, assists with complex/problem situations, and provides technical expertise. Designs, supervises, directs, evaluates, and supports all technological projects and processes; conducts all court technology-related training; attends all State of Georgia training related to the Superior Court Council, State Court Council, and Juvenile Court Council, the Georgia Crime Information Center, the Georgia Department of Driver Services, applicable court systems, state agencies, partner organizations, and vendor training programs. Stays abreast of proposed and current legislation related to the same. Acts as liaison with the IST department regarding installation, configuration, and maintenance of the office information systems, including server, back-ups, and other components. In conjunction with the IST department, maintains, configures, and upgrades servers, reviews plans, and implements upgrades and changes needed for operation of office information system to ensure compatibility with county network components. Acts as liaison with IST counterparts at external agencies, including but not limited to the Sheriff’s Office, to coordinate resolution of technical issues, data sharing, and system integration affecting court operations. Coordinates and assists IST in the purchasing of computer systems and components for the Court’s information systems; acts as Court Administration liaison making recommendations regarding hardware/software purchases and usage; coordinates with IST regarding communication with vendors regarding products, pricing, and availability; provides input regarding the final approval and placing of orders. Communicates with hardware/software service representatives and technical support representatives; provides information concerning operational and/or mechanical problems as appropriate. Responsible for the operational and functional technical aspects of the Justice Enterprise Case Management System, Tyler e-file, ResearchGA, and related technology systems and ensuring all laws, regulations, and guidelines are followed. Responsible for supporting the use, security, and management of court data and files in coordination with the Clerk of Courts and other appropriate entities. Responsible for the presentation and functionality of Court Administration’s internet presence, online legal documents, docket information, informative information, and links to other offices and agencies. Responsible for communications, updates, and fixes for data information shared and reported by State agencies, courts, and other appropriate entities. Additionally acts as liaison and primary contact with these entities. Establishes, maintains, and monitors appropriate security measures for all court, warrant, and accounting systems. Helps develop, monitor, and improve internal control measures and sensitive information. Consults with the Circuit Court Administrator, judges, and other officials to review office techni…