IT Project Support Technician

**▶︎ Job Details** - **Job Title:** IT Project Support Technician - **Client:** Confidential (Japanese IT Company) - **Working Location:** NYC / NJ / CT - **Working Style:** Hybrid - **Employment Type:** Full-time - **Salary:** $70,000 annually - **Benefits:** Full Benefits (Medical Insurance, 401(k), PTO) - **Visa Support:** Not Available - **Working Hours:** Monday – Friday, 9:00 AM – 5:00 PM - **Language:** English - **Start Date:** August 10, 2026 * * * **▶︎ Key Responsibilities** **IT Asset Management** - Perform IT asset inventory, audits, and disposal at client offices and data centers. - Coordinate IT asset management projects with clients, vendors, and internal teams. - Prepare and maintain IT asset management reports. - Update asset management systems such as ServiceNow and DCTrack. **On-site Project Support** - Perform network cable patching and connectivity support. - Validate user desktop equipment and troubleshoot hardware/software issues. - Trace, label, and organize network cabling within IDF rooms. - Perform rack-and-stack installation of IT equipment. - Assist with various infrastructure deployment and migration projects. **Sales Support (Temporary Assignment)** - Prepare client billing documentation. - Create monthly service reports. - Coordinate project resources and scheduling. - Provide administrative support to the sales and project teams. * * * **▶︎ The Right Candidate Will Possess** - Strong organizational and communication skills. - A hands-on approach to IT infrastructure and field support. - The ability to manage multiple tasks and priorities. - Excellent customer service and problem-solving abilities. - Flexibility to travel locally and support projects at client sites. - A team-oriented mindset with a willingness to learn. * * * **▶︎ Required Qualifications & Skills** - 1–3+ years of experience as a Field Technician, IT Support Technician, or similar technical support role. - Experience with IT hardware installation, maintenance, and troubleshooting. - Familiarity with mobile devices, service software, and standard computer applications. - Experience with IT asset management is highly preferred. - Basic understanding of networking, cabling, and data center environments. - Ability to accurately document service activities and technical reports. - Valid U.S. driver's license with a clean driving record. - Willingness to travel locally/regionally and work flexible hours when needed. - Ability to work in customer sites, data centers, and other technical environments. - Ability to lift up to 50 lbs and perform physical tasks such as standing, climbing, kneeling, and reaching for extended periods. - Must be legally authorized to work in the United States without current or future visa sponsorship.