IT Infrastructure Manager

Triangle Fastener Corporation is seeking an experienced **IT Infrastructure Manager** to lead our IT operations, end‑user services, and technology modernization initiatives. Located in our Pittsburgh, PA Headquarters, this is a high‑impact leadership role responsible for ensuring our technology environment is secure, reliable, scalable, and aligned with business growth, both organically and by acquisition. If you’re a strategic thinker who enjoys developing strong teams, improving systems, and driving operational excellence, we look forward to seeing your application! **About Triangle Fastener Corporation** Since 1977, Triangle Fastener Corporation has been a trusted name in the construction industry. We are a leading **wholesale distributor** of standard and specialty fasteners, sealants, tools, and related construction products. With **30+ branches nationwide**, including 3 distribution centers, and 9 paint facilities, we offer comprehensive solutions to builders across the U.S. **Why Join Us?** At TFC, we know that our people are the key to our success. We offer a collaborative, supportive work environment with industry-leading benefits, including: - **Medical, Dental, and Vision Insurance** - **Safe Harbor 401(k)** with automatic employer contributions - **Company-paid** short-term disability and life insurance - **Paid holidays** starting Day 1 - **Professional development** through training and industry events ## **What You’ll Do** As our IT Infrastructure Manager, you will oversee the full lifecycle of our IT infrastructure and end‑user computing environment. Key responsibilities include: ### **Leadership & Team Development** - Lead, mentor, and develop a high‑performing IT infrastructure and support team. - Set clear objectives, manage performance, and ensure strong succession planning. ### **End‑User Services** - Oversee help desk and support operations to ensure responsive, high‑quality service. - Monitor service performance and drive continuous improvement. ### **Infrastructure & Network Management** - Manage servers, storage, networks, and core infrastructure to ensure high availability and scalability. ### **Identity, Access & Security** - Oversee IAM processes, user provisioning, authentication, and authorization. - Support cybersecurity monitoring and compliance with regulatory standards. ### **Backup, Disaster Recovery & Business Continuity** - Refine and maintain backup strategies. - Develop and test disaster recovery and business continuity plans. ### **Telephony & Collaboration Tools** - Manage unified communications, telephony, and collaboration platforms. ### **Vendor & Contract Management** - Oversee vendor relationships, contracts, and service delivery performance. ### **IT Service Management & Governance** - Implement and maintain ITSM processes including incident, change, problem, asset, and configuration management. ### **Mergers & Acquisitions Support** - Lead integration of acquired companies’ IT systems and infrastructure with minimal disruption. ## **What We’re Looking For** ### **Required Qualifications** - 7+ years of experience in IT infrastructure or IT operations. - At least 3 years in a leadership or management role. - Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). - Strong leadership, communication, and customer‑service orientation. - Strategic thinker with strong execution and continuous improvement mindset. ### **Preferred Qualifications** - 5+ years in an IT leadership role. - Experience managing cross‑functional initiatives and vendor relationships. - Strong problem‑solving and decision‑making skills. - Ability to manage multiple priorities in a dynamic environment. ## **Work Environment & Physical Requirements** This role is primarily office‑based with occasional travel. The position may require lifting up to 50 pounds and extended periods of computer work. **Our Values** Triangle Fastener Corporation is an Equal Opportunity…