IT Helpdesk

## Company Description For More Open Positions Visit us at: ***http://recruiting.woongjininc.com/*** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. ## Job Description - Installing and configuring hardware and software components to ensure usability. - Rack and stacking Server, lifting up to 50lb weight. - Troubleshooting hardware and software issues. - Ensuring electrical safety standards are met. - Repairing or replacing damaged hardware. - Upgrading the entire system to enable compatible software on all computers. - Install and configure systems which support infrastructure and/or R&D activities. - Develop and maintain installation and configuration procedures. - Performing tests and evaluations of new software and hardware. - Providing support to users and being the first point of contact for error reporting. - Establishing good relationships with all departments and colleagues. - Conducting daily backup operations. - Managing technical documentation. - Operations and Support - Asset Management, includes 4 physical asset audits per year - Need to track inventory any time ## Qualifications - 4+ years of experience in computer networks and systems maintenance. - A+, Linux+, or Cisco Certified Network Associate accreditation advantageous. - Forman deployment experience - Ansible experience - RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support - Asset Management experience - Excellent written and verbal communication skills. - Good interpersonal skills. - Attention to detail. - Good problem-solving skills. ## Additional Information All your information will be kept confidential according to EEO guidelines. \*\*\* NO C2C \*\*\*