IT Helpdesk Support

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service. About City Electric Supply CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values. Summary Ready to be the go to technical problem solver for a nationwide team? As a Help Desk Support Technician, you'll be the first point of contact for internal City Electric Supply employees across the country, handling Tier I hardware and third-party software support requests. You're accountable for gathering information from the customer, digging into the root cause, and resolving known issues right at the first level of contact. If you like variety in your day and enjoy being the person who figures things out, this is the position for you.