IT Field Technician

Five Rivers IT · Boston, MA

Full-timeTechnologyEntry Level$60,000–$81,000/yr

About the Information Technology Field Technician role

Information Technology Field Technician positions focus on delivering results in their domain. This page aggregates open Information Technology Field Technician roles and what employers typically expect.

**Responsibilities:** - Attend customer support requests via phone, email, or in person. - Performing server and network troubleshooting remotely and on site - Doing application deployments - Follow change control process - Managing servers and network equipment - Document and follow procedures - Work on projects and tasks assigned in a timely manner - Be available for emergencies and scheduled tasks during off business hours - Be available for off hours on-call rotation. - On-site visits to client site as needed **Qualifications:** - Microsoft Intune, Entra ID, 365 - Previous experience in IT, customer service, or other related fields - Ability to build rapport with clients - Strong troubleshooting and critical thinking skills - Positive and professional demeanor

Salary estimate

$60,000 – $81,000/yr

Provided by the employer.

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