IT & Business Systems Manager

BUILD Renewables is a nationwide engineering, procurement, and construction (EPC) company with a dedicated focus on utility-scale solar and battery energy storage systems. The company was formed due to the increasing demand for renewables with the objective of assembling high-performing project teams. Our goal is to hire the best people and offer them career opportunities that are unique to the industry. Learn more at [www.buildrenew.com](https://www.buildrenew.com/) Position Overview: The IT Manager is responsible for overseeing the organization's technology infrastructure, serving as the primary liaison with external IT service providers, and ensuring employees have the tools, systems, and support needed to work effectively. This role manages IT operations, user access, software licensing, collaboration platforms, onboarding and offboarding, system integrations, and supports the company's adoption of emerging technologies, including AI solutions. Essential Functions: IT Operations & Vendor Management - Serve as the primary point of contact (POC) for the organization's managed IT service provider. - Coordinate and oversee IT support requests, ensuringtimelyresolution and escalation of issues. - Monitor service levels andmaintainstrong relationships with external technology vendors. - Develop andmaintainIT policies, procedures, and best practices. Hardware & Equipment Management - Coordinate procurement, deployment, maintenance, and replacement of company technology equipment, including: - Laptops - Tablets - Printers - Monitors - Mobile devices - Other IT peripherals - Maintain equipment inventory and lifecycle management. - Registration and oversight of devices with applicableMobile Device Managementsystems. - Coordinate repairs, warranty claims, and equipmentreturns. Network & Connectivity - Coordinate internet service installation and support for: - Corporate headquarters - Temporary offices - Construction job sites - Work with internet service providers and internal stakeholders to ensure reliable connectivity. User Support - Manage IT ticketing processes and provide first-level support whenappropriate. - Coordinate issue resolution with the managed IT provider. - Support employees with hardware, software, and access-related issues. Microsoft 365 & SharePoint Administration - Administer SharePoint sites and provide ongoing user support. - Create and manage SharePoint sites, document libraries, and permissions. - Set up Microsoft Teams channels and project collaboration spaces. - Maintain organizational standards for collaboration platforms. User Access & Identity Management - Manage user accounts and permissions across business systems. - Provision anddeprovisionemployee access during onboarding and offboarding. - Ensureappropriate securityand access controls aremaintained. Employee Onboarding & Offboarding - Coordinate all technology setup for new hires, including: - Equipment deployment - Account creation - Software access - Email signatures - Manage technology recovery and account deactivation during employee departures. System Integrations - Develop, implement, andmaintainintegrations,between enterprise applications (ERP, CRM, HRIS, project management, and other business systemswithin the IT tech stack). - Monitor integration performance,troubleshootingissues, and resolve data flow or connectivity problems. - Manage integration platforms, APIs, middleware, and data synchronization processes. - Collaborate with business stakeholders and vendors to define integration requirements and deliver scalable solutions. - Ensure data integrity, security, and compliance across all integrated systems. - Maintainintegrationdocumentation, architecture diagrams, and support procedures. - Evaluate new integration technologies and recommend improvements to increase automation, reliability, and operational efficiency. AI & Technology Innovation - Identifyopportunities to improve business processes using AI technologies. - Support imple…