IT Business Analyst Senior Specialist

**IT Business Analyst Senior Specialist** **Full Time | Permanent** **Salary Range: $94,620 - $127,248 Annually** **This recruitment may be used to fill multiple positions.** **This is a telework/hybrid position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. Occasional in office attendance and travel is required.** The Washington State Department of Corrections has an exciting and dynamic opportunity for an analytical and customer centric IT professional! We are looking to fill a **IT Business Analyst Senior Specialist** role that will be tasked with independently analyzing and documenting user business requirements in support of agency and inter-agency large-scale, mission-critical IT projects, and enterprise applications which impact direct delivery of services. As an IT Business Analyst Senior Specialist, you will be responsible for independent critical thinking, analysis, and translation of business needs to technology requirements for key enterprise applications throughout DOC. The candidate of choice must be able accurately identify, assess, and translate business requirements and cross-walk business needs into technology defined requirements. This position will support the statewide [One Washington](https://one.wa.gov/) program, working with other agency and legislative stakeholders. The work will involve many DOC applications that will integrate with Workday, the new OneWA enterprise resource planning (ERP) solution. We are searching for an individual with technical subject matter expertise, who excels in problem resolution and validating of enterprise applications and systems to join our team. If you are excited about the possibility to improve business practices and performance ensuring institutional and public safety, we encourage you to review the job description and apply! **A completed application packet will include:** - A cover letter regarding your interest for this position with our agency - A detailed resume - Three professional references - Technical writing sample of one user story with acceptance criteria We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community. As an **IT Business Analyst Senior Specialist,** some of your duties will include: - Independently performing skilled consultation, thoughtful, knowledgeable leadership, and focused analysis of business needs which could look like: - Defining business and technical requirements for mission- critical and highly complex enterprise-wide or divisional specific applications and systems - Translating the business requirements into detailed user stories and acceptance criteria that can crosswalk the business need to a description which the technical staff can use to implement the requested change - Support team members by ensuring understanding of assignments, peer review of deliverables, and onboarding new staff - Providing expert-level support for user submitted help ticket analysis and resolution along with managing system defects and enhancements for DOC and vendor-supported applications as assigned including: - Independently conduct focused analysis and support for these mission-critical applications - Serves as the IT Subject Matter Expert (SME) for technical support to the business users - Independently performs testing on applications to determine if an issue is a system defect or if an enhancement is required - Supporting the Quality Assurance team in development of test cases and scenarios to include: - Planning and facilitating user acceptance testing (UAT) for mission-critical applications and systems - Serving as a SME and trusted advisor for the Quality Assurance (testing) team with regards to quality assurance and testing for assigned…