Invoice Manager

## Position Summary The Invoice Manager is responsible for accurate, timely, and complete project setup and invoicing support for assigned offices, departments, and project teams. This role reviews contract and proposal information, creates and maintains project records, supports project billing, enters and reviews billing-related data, and helps ensure invoices are prepared accurately and submitted on time. The Invoice Manager works closely with Project Managers, Client Managers, field teams, accounting, and other Revenue Operations team members to support project financial accuracy, client billing requirements, work-in-progress management, and overall project profitability. This position requires strong attention to detail, organization, follow-through, communication, and the ability to manage competing priorities in a high-volume environment. ## Essential Functions and Responsibilities ### ### Project and Proposal Setup - Review contract, proposal, and project information to support accurate project and proposal setup in company systems. - Set up new projects and proposal projects daily for assigned offices, departments, or work groups. - Confirm key setup details, including client information, project structure, phases, orgs, billing terms, contract management requirements, project manager assignments, and other required data. - Support Power BI project setup reviews and help identify missing, incomplete, or inconsistent project information. - Coordinate with Project Managers, Client Managers, and internal teams to resolve setup questions before billing issues occur. ### Invoicing and Billing Support - Prepare, review, and process assigned project invoices accurately and timely. - Learn and maintain client-specific billing requirements to ensure invoices meet contract terms, client expectations, and internal quality standards. - Communicate with Project Managers and Client Managers regarding contract documents, change orders, approvals, backup documentation, billing holds, additional services, and other invoice-related items. - Assist with WIP billing moves, invoice revisions, and billing corrections as needed. - Monitor invoice review status and help move invoices through internal approval workflows. ### Data Entry and Operational Support - Enter and review daily equipment logs (DELs) and other required project data for costing and client billing records. - Support time and expense approvals and help resolve questions that impact project costing or billing accuracy. - Assist with prevailing wage documentation and billing requirements when applicable. - Review vendor invoices and project-related documentation as needed to support accurate billing and project financials. - Compile information for internal and external reporting as requested. ### Project Financial Review - Review assigned projects for revenue, cost, profit, WIP, and billing accuracy on a regular basis. - Identify potential issues with project setup, billing terms, WIP, profit, or client billing requirements and escalate concerns timely. - Support project closeout by ensuring billing is complete, outstanding items are resolved, and projects are closed appropriately. - Assist Project Managers and Client Managers in understanding project billing status, invoice timing, and items delaying revenue recognition. ### Client, Team, and AR Support - Follow up with clients on outstanding invoices as needed and support Revenue Operations collection efforts when appropriate. - Provide responsive support to Project Managers, Client Managers, field teams, and internal departments regarding invoice status, billing questions, and project setup needs. - Partner with other Invoice Managers and Revenue Operations team members to balance workload, share knowledge, and maintain consistent billing practices. - Maintain professionalism, confidentiality, and a service-focused approach when communicating with clients and internal stakeholders. ## Required Education, Experience, and…