Internal Sales Associate - Remote (Field)

**Internal Sales Associate - Miami** ***Bilingual in English and Spanish required*** **Solis Health Plans is a new kind of Medicare Advantage Company. We provide solutions that are more transparent, connected and effective for both our members and providers. Solis was born out of a desire to provide a more personal experience throughout all levels of the healthcare journey. Our team consists of expert individuals that take pride in delivering quality service. We believe in a culture that collaborates and supports one another, and where success is interlinked and each employee is valued.\*\*\*Medicare Sales Experience Required\*\*\*** **POSITION SUMMARY** Responsible for advising Medicare Beneficiaries on the plan benefits offered by SOLIS Health Plans. **ESSENTIAL DUTIES & RESPONSIBILITIES** - Performs compliant sales presentations to enroll prospective members into the Plan as per Marketing Policies and Procedures while complying with State and Federal Guidelines. - Ensures only Medicare Approved Materials are used during presentations. - Conducts in-person appointments at participating medical centers or prospect’s home. - Converts appointments into enrollments. - Checks enrollment paperwork for accuracy and completion. - Coordinates new member’s first visit with their primary care physician. - Maintains enrollment rate that is deemed acceptable. - Achieves corporate enrollment goals. - Communicates effectively in person and by phone. - Requires daily use of considerable discretion and judgment. - Resolves member issues concerning plan benefits, medication copays, etc. - Assists members as deemed necessary. - Communicates effectively with other professional and support staff in order to achieve positive customer outcomes. - Promotes and contributes to a positive, problem-solving environment. - Assists customers, family members and others with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. - Complies with company policies and procedures and maintains confidentiality of customer medical records in accordance with state and federal laws. - Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations. - Participates in meetings, training and in-service education, as required. - Performs other duties as assigned. **SUPERVISORY RESPONSIBILITY** None **QUALIFICATIONS & EDUCATION** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - High school graduate or equivalent; or equivalent combination of education and experience. - Agent License 2-15 (Life, Health & Variable Annuity) or 2-40 (Health), in good standing, required - Certificate of completion for either Gorman or AHIP for corresponding year - Copy of Continuing Education transcripts - National Producer Number - Valid drivers license - Reliable transportation - Must be goal and result driven (ability to meet quotas) - Attention to detail - Data entry Skills - Flexible schedule in order to meet with prospective members during non-business hours - Excellent computer knowledge is required, including proficient knowledge of Microsoft Office - Must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies - Excellent listening, interpersonal, verbal and written communication skills with individuals at all levels of the organization - Ability to work effectively independently and in a team environment - Ability to read, analyze, and interpret technical procedures or governmental regulations - Ability to write reports, business correspondence, and procedure manuals - Ability to effectively present information and respond to questions from groups of managers, clients, custo…