INTERNAL ONLY Family Advocate - CHI

**ABC Story:** Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations. From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 10,000+ strong, serving thousands of children with ASD. Growth with intentionality: We have an intentional focus on our core values. Each center is purpose-built, and each community of teammates is nurtured. **Position Description:** We are seeking a Family Advocate, a teammate who will act as a liaison between our organization and the parents/guardians of our patients to drive internal communication, on-going support, and Autism advocacy. We are seeking a candidate with excellent communication skills, a passion for helping and supporting children, and a strong knowledge of the resources available to families with children diagnosed with autism. **Duties and Responsibilities:** - Serve as a point of contact between our organization and families with children diagnosed with autism spectrum disorder, fostering and maintaining relationships with the families that we serve or have served. - Develop relationships with community organizations and schools to promote an understanding and commitment to ABC’s mission to provide excellent quality therapy to children in need. - Conduct outreach to parents and raise awareness of Action Behavior Center’s mission, values and expertise in providing ABA therapy services. - Organize events and workshops for families of children diagnosed with autism to inform them of ABC’s services and other resources available to them. - Serve as an advocate for families of children diagnosed with autism, ensuring that their voices are heard and their concerns are addressed. - Gather information and testimonials; provide process improvement activities related to increasing and maintaining family and parent success, commitment and satisfaction. - Performs miscellaneous job-related duties as assigned. **Minimum Job Requirements:** - Bachelor's degree required (preferred in Public Relations, Operations or Business, Human Resources, Social Work or related field and 1+ years of community engagement or relations experience) - Strong familiarity with the resources available to families with children diagnosed with autism and the ABA services that Action Behavior Centers provides. - Ability to travel within designated regions and across regions as required. - Travel requirement of two to three weeks at a time during campaign surges. **Knowledge, Skills, and Abilities Required / Preferred:** - Strong interpersonal and communication skills to build rapport - Ability to work effectively with a wide range of constituencies in a diverse community. - Ability to work independently as well as part of a team; ability to foster a cooperative work environment and work collaboratively and empathically with others. - Strong critical thinking and judgment skills; ability to develop strong preliminary investigative questions and use judgment skill to make assessments and ask the right follow-up questions. - Strong sense of empathy and compassion for the families you serve. - Ability to work flexible hours as needed. - Ability to speak Spanish not required but preferred **Benefits:** - 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure - Health/Dental/Vision - 401k with 2% match - Competitive salary - Fun, dynamic working environment **Our Community & Culture:** - Instagram: https://instagram.com/actionbehaviorcenters - Facebook: https://facebook.com/actionbehaviorcenters See what others have said when they made the decision to grow with us! [Glassdoor](https://www.glassdoor.com/Overview/Working-at-Action-Behavior-Centers-ABA-Therapy-for-Autism-EI_IE1505259.11,57.htm) [LinkedIn](https://www.linkedin.com/company/action-behavior-centers/mycompany/) ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion,…