Intermediate Nursing Informatics Advocate

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** - Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance - Paid Time Off from Day One - 403-B Retirement Plan - 4 Weeks 100% Paid Parental Leave - Career Development - Whole Person Well-being Resources - Mental Health Resources and Support - Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 4200 SUN N LAKE BLVD **City:** SEBRING **State:** Florida **Postal Code:** 33872 **Job Description:** - Assesses clinical workflow processes, identifies gaps, defines necessary process changes, and develops future workflows for new solutions or functionality. - Collaborates with departments, hospital leadership, end users, vendors, and associates to ensure effective and efficient operational system functions and workflow. - Provides education on new applications or functionality, including train-the-trainer, Service Line Expert, upgrade, and other training as necessary. - Shares application tips with clinicians to improve workflow efficiency and guide best practices. - Assists customers with customization of the application for unique department scenarios using application tools within the electronic health record foundation. - Monitors and analyzes aggregated data to identify trends related to clinical processes and outcomes resulting from information technology tools. - Identifies and coordinates the management of risk and quality assurance issues, escalating unresolved problems to appropriate decision-making bodies. - Provides consultation in process redesign and evaluation of clinical software products, contributing to standards, policies, and procedures. - Provides 24/7 on-call support to operations, including off-duty shifts, evenings, nights, and weekends, to fully support operations during major installs. - Executes change management strategies, including communication, buy-in, training, and technical support, to enable smooth implementation of new application changes and enhancements. Communicates technical and business concepts and ideas effectively using oral and written modalities, including changes made in the application to site contacts and team members. - Other duties as assigned **Knowledge, Skills, and Abilities:** - Industry experience with electronic medical records [Required] - Advanced clinical knowledge of current healthcare practice and clinical workflows with conceptual and practical understanding of various training techniques for users with various learning styles [Required] - Ability to map clinical processes, gather and analyze data, effectively present to clinical audiences [Required] - Communication skills both written and oral, are professional and follow defined escalation process [Required] - Expert conflict management skills [Required] - Is accountable for realization of goals and defined metrics [Required] - Methodically analyzes and evaluates business problems by defining the challenges, identifying alternatives, and making timely decisions [Required] - Understands own strengths and development needs, learns from experience, and owns personal and professional development [Required] - Creates an environment that values individual perspectives while driving towards common goals; assists teammates to achieve outcomes [Required] - Ability to work in a fast-paced, collaborative team environment [Required] - Basic competency in Microsoft Office application…