Intensive Case Manager

Why join Launch Housing Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support, education and employment services, we bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and trauma of homelessness. With over 400 staff working across 16 locations in metropolitan Melbourne, we combine direct action with advocacy, research and innovation to drive widespread change. Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and provide high-quality training & supervision, wellbeing days, access to an Employee Assistance Program and much much more to ensure your career with us is fulfilling. Don’t just walk past homelessness. Join the solution. Our permanent and fixed-term employee benefits include: • Contributing to useful and rewarding work and giving something back to the community • Wellbeing days, ceremonial leave, carers leave and study leave • Flexible working arrangements • Purchased leave • 17.5% leave loading • 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer • Training and career growth opportunities across Launch Housing • A portion of your income can be tax-free by salary packaging your personal expenses • Additional tax-free salary packaging on dining and accommodation expenses • Positive, supportive and progressive work environment About the opportunity The Intensive Case Manager will provide an intensive level of engagement during a client’s stay at Bob’s Place. The role will assist clients to link with internal and external services suitable to meet their individual support needs, and accompany the client to appointments to assist with engagement and follow-up. The Intensive Case Manager will also provide intensive outreach to their clients in the community once stable accommodation has been secured or to continue assisting with housing options for a further 6 months after exit. The support will be delivered through assertive outreach, providing continuity of care and portable support for the client across their accommodation outcomes. Launch Housing Leadership Framework At Launch Housing, we believe that leadership is not defined by position or title – but by the mindset you bring and the actions you take. We also believe that leadership is learnable – that there is a body of knowledge, skills and dispositions associated with leadership that can be learned. The Launch Housing Leadership Framework outlines the key expectations and behaviours required for effective leadership at every level. This role is aligned to the Leading Self proficiency level within the framework, reflecting the responsibility to demonstrate professionalism, personal accountability, self-awareness, and continuous development. Permanent part-time role (60.8 hours per fortnight) based at Dandenong.