Integration Specialist

**About Titan Secure Inc** Titan Secure is redefining vehicle security and telematics through precision engineering and cutting-edge technology. Our mission is simple — to prevent vehicle theft and empower customers with seamless, reliable, and intelligent solutions. We’re building a high-performance team of professionals who take pride in quality workmanship, technical excellence, and customer satisfaction. **About the role** We are seeking a skilled and motivated **Integration Specialist** to join our growing field operations team. In this role, you’ll perform high-quality installations of Titan Secure products in customer and partner vehicles, ensuring OEM-level fit, finish, and performance. You’ll also provide hands-on technical support, training, and collaboration across departments to drive operational excellence. This position requires a balance of **technical skill, professionalism, and customer engagement** — ideal for someone who takes pride in doing things right, every time. **What you'll do** **1. Perform Quality Installations** - Install Titan products with precision and care, ensuring an OEM-quality appearance and reliable performance. - Follow documented installation guides, use the proper tools, and test all vehicle functions before and after each integration. - Uphold Titan’s quality standards — perfection is the target on every install. **2. Provide Exceptional Service** - Represent Titan Secure with professionalism and integrity at all times. - Treat every customer vehicle as if it were your own. - Communicate clearly and courteously with customers, partners, and teammates. **3. Document Your Work** - Accurately record all installation, scheduling, and service details in Titan’s technology platforms. - Maintain thorough documentation of all completed work and customer interactions. **4. Train and Support Technicians** - Assist with onboarding and training new Field Technicians. - Share expertise on installation methods, tool use, troubleshooting, and system operations. - Support recruiting and mentorship efforts to help grow the Titan team. **5. Support Technical Development** - Assist in testing, troubleshooting, and documenting wiring configurations for new vehicle types. - Collaborate with the Implementation team to refine technical documentation and installation guides. **6. Manage Inventory & Equipment** - Maintain organized and secure control of Titan property, including devices, tools, and technology. - Ensure all company equipment is handled safely, stored properly, and used responsibly. **7. Customer and Scheduling Support** - Coordinate and manage onsite installation schedules with customers and dealers. - Participate in customer onboarding activities, including pilot programs and product demonstrations. **8. Be a Team Player** - Collaborate closely with peers and leadership to solve challenges and improve processes. - Support company initiatives beyond your core role — we are a lean, fast-moving team. **Who You Are** - You take pride in your craftsmanship and attention to detail. Quality first! - You’re reliable, adaptable, and eager to learn. - You thrive in a fast-paced, hands-on environment. - You’re self-motivated and can work independently or as part of a team. - You always put the customer first, even when they are wrong. - You embody Titan’s mission: **Desire. Continuous. Unyielding. Persistent. Effort. (D.C.U.P.E.)** **Qualifications** **Qualifications** - Prior experience with 12V automotive electrical systems, telematics, or vehicle accessory installation (preferred). - Strong understanding of wiring, diagnostics, and testing procedures. - Excellent communication and documentation skills. - Valid driver’s license, clean driving record, and reliable personal transportation. - Ability to lift and maneuver up to 50 lbs and work safely in various environments. - Must pass background screening. - Strong professional appearance. (Titan Secure provides apparel) **Why Join Titan Secure** - Comp…