Integrated Facilities Manager

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # **Integrated Facilities Manager – JLL** ## What this job involves: Join JLL as an Integrated Facilities Manager and become a vital partner in delivering exceptional facility operations in Venus, California. In this role, you will oversee the comprehensive management of facility operations, ensuring seamless service delivery while building strong client relationships and driving operational excellence. You will lead a dynamic team, manage vendor partnerships, and ensure compliance with health, safety, and environmental standards. This position offers the opportunity to make a meaningful impact on facility performance while advancing your career with a global leader in real estate services. ## What your day-to-day will look like: **Client Relationships & Service Delivery** - Proactively develop and manage client relationships, ensuring expected service levels are achieved and Key Performance Indicators are met or exceeded - Deliver exceptional quality of service as reflected by client feedback and comply with all client contract requirements - Manage site operations in accordance with agreed policies, procedures, and contract scope - Assist with the development and implementation of annual management plans for assigned buildings **Facilities Operations Management** - Oversee mechanical, electrical, plumbing, carpentry, critical systems, HVAC, generators, and other systems within the portfolio - Manage repairs and maintenance, minor works, and service requests, tracking all to completion - Lead small-scale construction projects and coordinate with cross-functional teams including fitness, food services, security, and capital projects - Support move teams during building moves, adds, and changes, serving as the key point of contact and escalation resource **Vendor & Performance Management** - Manage vendor performance, ensuring services are delivered according to contract standards - Document and escalate instances of poor performance - Support procurement processes for vendor contracts in collaboration with sourcing SME and area managers - Deliver portfolio management reports as required under client agreements **Financial Management** - Achieve or exceed financial targets while ensuring efficient and economic operation of assigned responsibilities - Manage operational expenditure within agreed budgets and identify cost efficiencies - Lead annual budgeting and quarterly forecasting processes - Prepare budget spend reports including actual vs. budget variance analysis - Manage vendor payments using available systems while complying with all relevant policies - Help develop and approve annual capital plans, interfacing closely with client representatives **Leadership & Team Development** - Lead, manage, develop, and supervise a professional, energetic, and detail-oriented facilities team - Provide excellent onboarding, training, and team building initiatives - Foster an environment of teamwork, cooperation, performance excellence, and personal success - Participate in individual performance management programs and personal development planning - Act as an ambassador for JLL, upholding the firm's core values of Teamwork, Ethics, and Excellence ## **Required Qualifications:** - 5 to 10 years of supervisory experience in facilities management-related fields, including client service, conference services, vendor contracts, and/or related services - Proficiency in a range of in…