Intake Specialist positions focus on delivering results in their domain. This page aggregates open Intake Specialist roles and what employers typically expect.
### **You're Not Just Answering Phones. You're Changing Lives.** Every call that comes into Shegerian & Associates is someone reaching out for help — often scared, confused, and unsure if they have a case. You're the person who listens, evaluates, and gives them clarity. That's not an administrative job. That's advocacy from the first hello. We're California's premier plaintiff-side employment law firm, and we're looking for an Intake Specialist who brings equal parts heart and precision. ### **What You'll Do** - Be the first voice potential clients hear — conduct evaluations daily with empathy, professionalism, and sharp case instincts - Research claims, spot patterns, and draft concise internal memos that help attorneys move fast and decide smart - Keep the firm's CRM, documents, and calendars immaculate — the behind-the-scenes work that makes everything else possible - Collaborate across teams and step in where needed, including supporting new-hire training - The above duties are representative but not exhaustive ### **What Makes You the One** - You lead with warmth but think like an analyst — you can connect with anyone and evaluate everything - Your organization is airtight and your follow-through is automatic - You communicate clearly in writing and in person, across every kind of personality - You stay sharp when priorities shift and the pace picks up - You're proficient in MS Word, Excel, and practice management software - Spanish fluency a strong plus ### **Why Shegerian & Associates** You won't find a more passionate, driven team. The work is meaningful, the standards are high, and the people around you will push you to be better. If you want a role where what you do every day actually matters — this is it. 1 year of customer service experience **What We Offer:** - Hourly pay: $26-$28 BOE - Workplace: Hybrid **Industry-Leading Benefits**: - Firm pays **100% of premiums for dental and vision** - Firm pays **100% of all Silver-level medical plans** - Firm contributes **approximately 10% toward retirement** (3% Safe Harbor + 7% Profit Sharing) - $500 annual FSA contribution - Time for Life: Accrual of 80 hours of PTO (additional 40 hours on 3rd anniversary), 40 hours sick pay, plus your birthday off as a fully paid day. **If this sounds like the work you've been looking for, we'd love to hear from you. Apply below — we review applications promptly.**
Salary estimate
$26 – $28/yr
Provided by the employer.
Skills for this role
Excel
Resume tips for Intake Specialist applicants
Lead with measurable achievements relevant to Intake Specialist (numbers, scope, impact).
Mirror the exact keywords from the Intake Specialist posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Excel, Powerpoint).
Keep it to one page for early-career, two pages for senior Intake Specialist candidates.
Interview preparation
Prepare concrete STAR-format stories that show Intake Specialist outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Intake Specialist problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About Shegerian & Associates
Shegerian & Associates is actively hiring on Jobedly. Explore their open roles and what it's like to work there.