Insurance Sales Manager (Inside Sales)

**Position Summary** ABT Insurance Services is seeking an experienced and results-driven **Sales Manager** to lead, coach, and develop our sales team. This individual will be responsible for driving new business growth, maintaining accountability through measurable performance standards, improving sales processes, and fostering a culture of professionalism and continuous improvement. The ideal candidate is a strong leader who understands how to build and manage a sales pipeline, coach producers to higher performance, analyze sales metrics, and implement systems that support sustainable growth. **Key Responsibilities** **Sales Leadership** - Lead, coach, and mentor insurance producers and sales staff. - Conduct regular one-on-one coaching sessions and performance reviews. - Establish clear sales goals, expectations, and accountability standards. - Support team members in overcoming objections, improving closing ratios, and increasing production. **Sales Performance Management** - Monitor sales activity, pipeline management, and conversion metrics. - Track key performance indicators (KPIs), including: - Quotes generated - Close ratios - New business premium written - Follow-up compliance - Retention opportunities - Analyze sales trends and provide recommendations for improvement. - Prepare and present weekly and monthly sales reports to leadership. **Process & Training** - Develop and maintain sales procedures, workflows, and best practices. - Assist in creating training materials and onboarding programs for new producers. - Ensure consistent use of company systems and documentation standards. - Promote adherence to agency processes and operational procedures. **Business Development** - Assist producers in identifying growth opportunities. - Support strategic initiatives to increase market penetration and revenue. - Participate in carrier relationship management and business planning efforts. - Collaborate with customer service and retention teams to improve client experience. **Team Accountability** - Ensure compliance with company policies and procedures. - Address performance concerns promptly and professionally. - Foster a positive, solution-oriented culture focused on results and client service. **Qualifications** **Required** - Minimum 3 years of sales leadership or sales management experience. - Proven track record of meeting or exceeding sales goals. - Strong coaching, leadership, and communication skills. - Ability to analyze data and make informed business decisions. - Excellent organizational and time-management abilities. - Proficiency with CRM, agency management systems, and Microsoft Office applications. **Preferred** - Insurance industry experience strongly preferred. - Active Property & Casualty Insurance License preferred. - Experience managing multiple sales representatives or producers. - Familiarity with KPI-driven management environments. **What Success Looks Like** - Increased team production and revenue growth. - Improved close ratios and pipeline management. - Consistent accountability and performance management. - Well-trained, engaged, and productive sales team. - Accurate reporting and actionable business insights. **Compensation & Benefits** - Competitive base salary. - Performance-based bonus opportunities. - Paid time off and company benefits. - Professional development and training opportunities. - Career growth within a growing organization. *Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.* *No Third Party Agencies or Submissions Will Be Accepted.* *Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, di…