Instructional Designer

DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff at the VA medical facilities. **Overview** The Instructional Designer will be responsible for producing innovative, high-quality e-learning content in support of DSS's software products. This role requires the ability to independently oversee the full lifecycle of e-learning content production — from initial design conceptualization through finished deliverables, ensuring all materials meet professional standards and align with organizational objectives. The Instructional Designer will collaborate closely with DSS software Subject Matter Experts (SMEs) to analyze and translate complex technical information into clear, accessible, and engaging end-user content tailored to our healthcare software clients. This position operates with minimal supervision from the Instructional Designer-Senior, requiring a self-motivated professional with strong project management skills, keen attention to detail, and a demonstrated ability to produce polished instructional materials in a fast-paced environment. **Local Candidate Only:** This is a hybrid opportunity and must be able to work from the North Palm Beach, Florida office 3 days a week. **Conditions of Employment** To be considered for this position, candidates must meet the following conditions: - Must be a US Citizen or Permanent Resident (authorized to work in the US without current or future visa sponsorship). - Must be able to pass a federal background check. **What We Offer** At DSS, Inc., we believe our people are our greatest asset. We are committed to fostering a collaborative, innovative, and supportive work environment where your contributions are recognized and your professional growth is encouraged. Here is what you can expect when you join our team: - Contributing to healthcare technology solutions that directly support Veterans and the clinicians who care for them. - Work alongside a team of dedicated professionals, including software developers, SMEs, and fellow instructional designers. - Opportunities to mentor e-Learning Developers and expand your expertise in a dynamic, evolving field. - Bring your ideas to the table and help shape how DSS positions its e-learning content to meet industry needs. - Enjoy the benefits of a remote work environment with a team that values work-life balance. - Join a well-established company with a strong reputation in the federal healthcare IT sector. Learn more about our work in Veteran health care at [FedHealth Forward](https://fedhealth-forward.dssinc.com/). **An Instructional Designer will** - Apply a structured instructional design methodology (such as ADDIE) to analyze training needs, design learning solutions, develop content, support implementation, and evaluate effectiveness. - Develop professional e-learning content for internal audiences, including self-paced courses, narrated presentations, job aids, and assessments. - Develop and produce e-learning content for external clients, delivering professional, high-quality media that meets client requirements and industry standards. - Build and maintain course content using professional authoring tools including Adobe Captivate, Camtasia, PowerPoint, and Snagit, producing output that meets SCORM, HTML5, and 508 compliance standards as required. - Partner with subject matter experts across the organization to translate technical and operational content into clear, engaging learning experiences for target audiences. - Publish and administer courses in the Learning Management System (Paycom), including enrollment setup, content configuration, and reporting. - Support OT intake operations, including triaging training requests, coordinating vendor procurement activities, and maintaining OT documentation in Confluence and Jira. - Maintain instructional quality standards across all OT-produced conten…