Inside Sales Representative

Brimar Industries is looking for a highly motivated and technically capable **Inside Sales Representative** to join our growing team. This role is essential to delivering a fast, professional, and solution-oriented experience to our existing customer base. The ideal candidate is an exceptional communicator, a confident negotiator, and an agile multitasker who thrives in a fast-paced, B2B sales environment. You will be responsible for responding to inbound requests for quotes (RFQs), guiding customers through technical product configurations, and building long-term relationships that turn one-time buyers into loyal customers. ### **Key Responsibilities:** **Sales Execution** - Respond promptly and professionally to inbound RFQs generated by marketing, ensuring rapid engagement with existing customers. - Provide consultative pre-sales support including technical product guidance, solution configuration, and use-case alignment. - Manage the full sales cycle from quote to close using HubSpot CRM and digital quote-to-order platforms. - Own and update your pipeline, ensuring timely follow-up and consistent communication with all active opportunities. **Customer Engagement** - Conduct discovery calls to understand customer needs, project requirements, and purchasing timelines. - Provide an outstanding customer experience with a solutions-focused, value-driven approach. - Navigate complex procurement scenarios and lead negotiations with professionalism and confidence. **Technical & Market Knowledge** - Demonstrate and grow technical product knowledge across Brimar’s portfolio of signage, labeling, and traffic control products. - Understand and communicate relevant industrial standards and certifications such as **ANSI Z535**, **OSHA 1910.145**, **MUTCD (Manual on Uniform Traffic Control Devices)**, and **NFPA (National Fire Protection Association)**standards. - Stay informed about competitor offerings and positioning to effectively differentiate Brimar’s solutions. **Process Management** - Maintain accurate records and sales activity within HubSpot CRM. - Work collaboratively with operations, product, and customer service teams to ensure seamless order fulfillment and post-sale support. - Identify and suggest improvements to tools, processes, or workflows that improve sales efficiency or customer satisfaction. ### **Qualifications** - **3+ years** of inside sales experience in a comparable industry (e.g., industrial safety, hardware, tools, or technical B2B products). - Proven experience selling physical products that require inventory coordination and meet regulatory certifications. - Proficiency with **HubSpot CRM** and digital quote-to-order platforms. - Strong discovery, qualification, and negotiation skills. - Comfortable managing multiple concurrent opportunities and follow-ups in a structured, organized manner. - Self-starter with strong drive for performance and continuous learning. - Passionate about delivering value and solving real-world safety challenges for customers. - Highly organized, detail-oriented, and able to thrive in a fast-paced sales environment. ### **Preferred Qualifications** - Knowledge of industrial safety regulations and product certifications (e.g., ANSI, OSHA, MUTCD, NFPA). - Experience in B2B sales to government, institutional, or industrial buyers. - Familiarity with manufacturing lead times, logistics, and inventory-based sales cycles. ###