Inside Sales Parts Counter

Hunton Distribution has an exciting opportunity for a motivated and customer-focused individual to join our team as an **HVAC Counter Sales Representative**. In this role, you will be the first point of contact for customers seeking HVAC parts, supplies, and technical guidance. We are looking for a bilingual candidate with strong proficiency in both English and Spanish who thrives in a fast-paced, service-oriented environment. Join an industry leader consistently recognized as a **Top Workplace** both locally and nationally! ### **What You’ll Do** - Provide excellent customer service by assessing customer needs and recommending appropriate HVAC parts, equipment, and filtration solutions. - Conduct sales transactions over the phone and at the counter with commercial HVAC owners, residential contractors, and self-servicing end users. - Assist customers with order placement, technical support, product returns, and warranty claims. - Manage sales leads and opportunities by accurately quoting projects and promoting applicable product solutions. - Coordinate product promotions and maintain knowledge of the Trane product line to effectively support customer inquiries. - Receive, stock, and process incoming shipments of HVAC parts and supplies. - Track and update inventory records and assist with maintaining adequate stock levels. - Work collaboratively with team members to ensure a seamless and responsive customer experience. - Flexibility to work overtime and weekends as required. ### **What You’ll Bring** - Proficiency in Microsoft Word and Excel. - Excellent communication and interpersonal skills in both English and Spanish. - Strong organizational skills and attention to detail. - HVAC industry experience or technical knowledge preferred. - A customer-first attitude and a willingness to learn and grow with the team. ### **Physical Requirements** - Must be able to lift and carry up to 50 pounds regularly. - Ability to stand, walk, reach, and handle materials for extended periods. - Comfortable working at heights and using ladders or lifts up to 30 feet. - Must be able to safely operate warehouse equipment (e.g., pallet jacks, dollies). - Visual acuity to identify parts and read technical documents. - Manual dexterity for operating a computer, phone, and other tools. * * * ### **Education & Experience** - High school diploma or GED required. - One-year certificate from a college or technical school preferred. - 3–5 years of customer service, sales, or HVAC-related experience preferred. **Be the go-to expert behind the counter where problem-solving meets customer service.** **Apply today** and build your career with Hunton Distribution – where teamwork, hustle, and HVAC excellence come together to keep Houston running cool.