Inside Sales

**Inside Sales assists outside sales in providing excellent customer service to industrial customers by understanding application needs, delivering a high level of technical support, and selecting appropriate industrial air pollution control, dust collection, filtration, and related process air solutions based on project requirements**. The Inside Sales Engineer maintains and develops existing customer relationships through quality service, technical responsiveness, and support of customer needs. **The ideal candidate has a strong technical understanding of industrial equipment, air pollution control systems, dust collection products, and process air applications**, as well as excellent time management, interpersonal, and communication skills. *Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.* **Duties and Responsibilities:** - Collaborate with H&H sales team to understand customer requirements, to promote the sale of company products and to provide sales support. - Confer with customers and sales engineers to assess industrial air pollution control, dust collection, filtration, and process air equipment needs and to determine system requirements. - Maintain detailed records and project notes on the development of plans and selections. - Complete take-offs and technical selections of industrial air pollution control, dust collection, filtration, and related process air equipment from plans, specifications, and project documents. - Work with the H&H team to develop project proposals based on customer request or information. - Assemble and review technical documents for primary and supporting project submittal packages. - Review and run quality assurance checks on orders prior to submitting to manufacturers via online software or typed purchase orders. - Complete internal H&H sales order documentation. - Review manufacturer acknowledgments to ensure correct equipment is listed, and the equipment is correctly priced according to customer order. - Provide weekly shipping and status updates to customers with open orders. - Attend industry education events, industry workshops, and manufacturer update briefings on current trends and new equipment information. - Maintain detailed revision control notes on all project selections, pricing, proposals. - Provide technical installation and application support to installing contractors, industrial customers, and end users. - Coordinate responses to inquiries with factory application and technical support engineers. **Position Requirements:** - Bachelor of Science Degree in engineering or 2-4 years of work experience in the industry but not required - Knowledge of industrial air pollution control equipment, dust collection systems, filtration products, and experience reading construction plans, equipment layouts, and engineering specifications is preferred but not required. - Knowledge of the content and structure of the English language including the meaning and spelling of words, rules of composition and grammar. - Proficiency with Microsoft Windows OS, MS Word, MS Excel, and MS Outlook are required. A level of familiarity with Bluebeam Revu, AutoCAD, and Adobe Acrobat are preferred. Strong software skills are essential as all manufacturer’s selection software and pricing is software based. - Required to complete work accurately and thoroughly. - Ability to organize and verbally convey technical information effectively and clearly is essential. - Must follow a systematic method of consistently organizing and presenting information to support the team goal. - Must be detail oriented, results oriented and able to embrace and adapt to change, along with the ability to effectively multi-task in a deadline driven atmosphere. - Must be self-motivated with the ability to take initiative with limited supervision. - This job is highly technical, and small details are often key to developing accurate industrial sol…