Inside Sales Associate

Copper River Government Solutions is seeking a driven and detail-oriented Inside Sales Associate to support its Federal Sales team. This role is responsible for assisting in the development of new business opportunities while maintaining strong relationships with existing customers. The ideal candidate will combine sales acumen, administrative precision, and customer-focused communication to help drive revenue growth and ensure a high level of client satisfaction. Responsibilities (include but are not limited to): Partner with Account Executives to develop and execute strategic sales approaches Conduct pre- and post-sales outreach to ensure customer satisfaction and address concerns Coordinate and manage lead generation campaigns and prospecting activities Qualify leads and schedule meetings or opportunities for Account Executives Maintain and expand prospect and customer data within the CRM system Generate customer quotes, proposals, and contracts Support demand generation efforts through cold calling and outreach campaigns Identify key decision-makers within target organizations to initiate the sales process Recommend products and services that enhance customer satisfaction and profitability Support reseller and partner communications throughout the sales cycle Track and report on sales activities, pipeline progress, and market conditions Coordinate with procurement teams to ensure timely order fulfillment and delivery commitments Present product features, pricing, and terms while preparing sales documentation Maintain accurate and up-to-date CRM records and sales reports Stay current on market trends, customer preferences, and product offerings Assist with marketing initiatives, including trade shows, events, and vendor engagements Respond to routine product inquiries and escalate as needed Essential Job Qualifications and Requirements: Education and Certifications: Bachelor’s degree in Marketing, Business Administration, Economics, Technology, Finance, or related field OR Equivalent combination of education and at least 4 years of relevant business experience Required Experience: 2–5 years of inside sales, sales support, or related experience Experience supporting Federal or government sales environments is a plus Required Skill and Competencies Strong customer service orientation with the ability to build and maintain relationships Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Experience working with Customer Relationship Management (CRM) systems Excellent written and verbal communication skills Strong analytical, organizational, and problem-solving abilities High attention to detail with strong follow-up and time management skills Self-starter with the ability to manage multiple priorities in a fast-paced environment Physical Requirements Ability to lift and move trade show materials and equipment as needed About Copper River & The Native Village of Eyak: Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration’s (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE’s ability to facilitate economic advancement. The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions. Copper River’s Culture The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No mat…