Inside Contractor Sales

**IMMEDIATE SUPERVISOR:** Store Manager **BASIC FUNCTION:** responsible for representing the company in developing excellent customer relationships with all existing and potential customers through informative, efficient and friendly service. **RESPONSIBILITIES** **(** **other duties may be assigned as needed):** - Follow up on quotes, outstanding orders, etc - Develop, lead and expand existing accounts - Provide a high level of customer service to ensure clients complete satisfaction - Develop relationships with customers responding to their questions efficiently and courteously - Process orders in person, on phone or via email - Efficient communication with dispatcher coordinating delivery requests to ensure efficiency and customer satisfaction - Discussing features and benefits of products and services - Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job - Answering incoming phone calls and emails to assist customers in a timely manner - Accepting payment and applying it to the appropriate customer account - Reordering products to keep the store and warehouse shelves well stocked **SKILLS, KNOWLEDGE & ABILITIES:** - Ability to read, write, and speak in English - Able to complete basic math and measurement skills - Proficient with Microsoft Office products - 2+ years of Building material knowledge and or experience - Detail oriented - To be self-motivated and have a strong work ethic - Ability to work independently and within a team setting - Communication (verbal communication, persuasive impact, listening, written communication) **PHYSICAL DEMANDS** - Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs - Ability to stand and sit, climb or balance, and stoop, kneel, crouch, or crawl. - Manual dexterity. - Ability to talk and hear. Monday - Friday 7:00a - 5:00pm Rotational Saturdays 7a-12p \*\*This is not a remote work position\*\* 45+