Infrastructure Operations EIS Group Leader (GL) / Associate Program Leader (APL)

## Company Description **Join us and make YOUR mark on the World!** Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability. Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact. ## Job Description We have an opening for **Group Leader (GL) / Associate Program Leader (APL)** for the Infrastructure Operations group**.** You will be responsible for the definition and delivery, support and maintenance of infrastructure operations that exceed customer expectations and support and promote the strategy of the Livermore Information Technology (LivIT) Program. You will serve as a primary interface partner with our development and programmatic customers to help facilitate the evolution of their infrastructure needs and will participate in advancing the strategy of the LivIT Program. This position is in the Enterprise Infrastructure Services (EIS) Division within the Computing Directorate and in support of the LivIT Systems Networks and Technologies Program. *This position offers a hybrid schedule, blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week.* **You will** - Be responsible for collaboration on infrastructure roadmaps, data center best practices, and development of IT execution strategies by working with senior programmatic leadership across the LivIT and mission program areas where appropriate. - Set priorities, in collaboration with program management and development managers, to ensure infrastructure hardware and services selection and implementation, support the needs of our current and future customers and partners. - Establish and maintain a significant role in customer relationship management and technology development in support of the laboratory mission. - Provide supervision, technical leadership and direction to a diverse set of employees for a wide variety of services across the operations domain. - Serve as a technical leader over our data center operations, virtual infrastructure, cloud computing, data protection & storage, and system administration. You will influence current and potential customers on recommended directions to address emerging needs and to better position LivIT for future opportunities, and partner with stakeholders internal and external to the laboratory to develop strategic government and industry partnerships that enable the Laboratory to leverage technology and industry best practices. - Provide career development guidance, mentoring, and coaching to group members, including administering performance evaluations, providing regular feedback to employees, and proactively address employee issues. - Lead hiring activities, including the development of job postings, participation on interview panels, and onboarding of new employees, as well as attend division meetings, conduct group meetings, contribute to strategic planning activities, and participate in alignment and salary management processes. - Perform other duties as assigned. ## Qualifications - Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship. - Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field, or equivalent combination of demonstrated knowledge and experience. - Significant technical leadership and team building skills. - Expert ability to approach and resolve difficult issues using creative problem-solving skills and decision-making techniques. - Expert communication, facilitation, and collaboration skills required to successfully negotiate, explain, and present ideas, and advise senior…