Information Services Manager - Delivery Excellence & Insights

| We are seeking an experienced leader to join the Enterprise Delivery Enablement area and help advance how Mutual of Omaha delivers enterprise-critical initiatives. This role serves as a key leader in driving delivery excellence across Information Services. The team supports successful delivery of the company's most critical initiatives through delivery leadership, enterprise reporting and insights, continuous improvement of delivery practices, and modernization of how work is planned and executed across the organization. The position provides leadership for the Enterprise IT Principal Solution Delivery Managers, rotational project managers, enterprise delivery reporting and insights functions, and enterprise delivery practices. As the Information Services Manager (ISM) of these teams, this leader is responsible for building a high-performing team, developing talent, improving delivery effectiveness, and providing the visibility and discipline needed to support successful execution of enterprise-critical initiatives. The ideal candidate combines strong people leadership with curiosity, adaptability, and business and technology acumen. They build high-performing teams, navigate complex challenges, and deliver meaningful business outcomes. | | --- | | **WHAT WE CAN OFFER YOU:** Estimated Salary (Levels have variable responsibilities and qualifications) Info Services Manager: $155,000 - $164,000, plus annual bonus opportunity 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. | | **WHAT YOU’LL DO** **Lead & Develop Teams** Lead, coach, and develop a multidisciplinary team responsible for advancing delivery excellence, enterprise insights, and delivery capabilities across Information Services. Foster a culture of accountability, collaboration, inclusion, and continuous learning. Build organizational capability through coaching, talent development, and succession planning. Establish team priorities, align resources, and create an environment where associates can thrive and perform at their best. Attract, retain, and develop talent while building future leadership capability within Information Services. **Drive Delivery Excellence** Support successful execution of enterprise-critical initiatives by helping teams navigate complexity, risks, dependencies, and competing priorities. Partner with business and technology leaders to improve delivery outcomes and organizational effectiveness. Champion continuous improvement and data-driven decision making. Help teams adopt fit-for-purpose delivery approaches that balance agility, governance, and business outcomes. Foster a culture focused on accountability, transparency, and value delivery. **Deliver Enterprise Insights** Lead enterprise delivery reporting, metrics, dashboards, and delivery visibility capabilities. Develop meaningful measurements that help leaders understand initiative progress, risks, dependencies, capacity, and outcomes. Provide actionable insights that support informed decision making and improved delivery performance. Strengthen transparency and visibility across enterprise initiatives. Drive continuous improvement in the development, testing, deployment, and support of enterprise delivery reporting and analytics solutions. Ensure enterprise delivery reporting products are managed with the same rigor, reliability, and continuous improvement mindset applied to other technology solutions across Information Services. **Advance Delivery Practices** Lead and evolve enterprise delivery practices, tools, templates, standards, and best practices. Promote principle-based decision making rather than strict adherence to a single framework. Support the continued evolution of technology delivery practices through coaching, collaboration, and operati…