Industrial Scale Service Technician

## **Service Technician – Industrial Weighing** As a **Service Technician**, you play a critical role in keeping our customers’ operations running safely, accurately, and efficiently. Many industrial businesses rely on weighing as a critical control point—and they trust our technicians to ensure their equipment performs correctly every time. This is a hands-on, field-based role for someone who enjoys problem-solving, working independently, and learning new technology while delivering outstanding customer service. ### **What You’ll Do** - Perform preventative maintenance, calibrations, repairs, and installations on industrial weighing equipment - Diagnose and troubleshoot mechanical, electrical, and electromechanical systems - Plan and execute service calls efficiently, ensuring work is completed safely and correctly - Communicate clearly with customers regarding findings, next steps, and service plans - Document all work accurately, including calibration data, service notes, timekeeping, and customer sign-offs - Support equipment installations independently and as part of a team - Maintain tools, inventory, and company equipment according to policy - Identify safety risks on job sites and proactively mitigate hazards - Collaborate with CIS service and sales teams to support customer relationships and identify opportunities for equipment upgrades or service improvements - Participate in an on-call rotation and work overtime as needed to meet customer demand ### **Safety & Accountability** - Follow all CIS safety policies and procedures, including use of the Hierarchy of Controls - Maintain professional appearance and conduct at all times - Ensure company vehicle is operated safely and maintained properly - Take ownership of work quality, accuracy, and customer satisfaction - Understand and apply the “Science of Weighing” and why precision, documentation, and compliance matter to our customers**Why Join CIS?** - Company service vehicle - Boot and tool allowances - Competitive benefits package including medical, dental, vision, and 401(k) - Ongoing training and development - Clear career growth opportunities - A safety-first culture built on accountability, teamwork, and service **What We’re Looking For** - High school diploma required; associate degree or technical training in electronics, industrial maintenance, or related field preferred - Mechanical aptitude with a solid understanding of electrical theory - Experience troubleshooting industrial, mechanical, or electromechanical equipment - Comfort working in different environments and customer locations daily - Strong written and verbal communication skills - Ability to document work clearly and accurately using digital tools (ERP, CRM, service dispatch systems) - Self-starter who can work independently while also contributing to a team - Willingness to obtain a CDL within six months of hire (company-supported) - Valid driver’s license and ability to meet DOT and customer requirements - Ability to pass background and drug screenings *Experience in weighing, metrology, construction sites, rigging, or industrial installations is a strong plus—but not required for the right candidate.* ### **Physical & Work Environment Requirements** - Ability to travel up to 25% of the time, with occasional higher travel based on business needs - Ability to lift and move test weights and equipment (50–100 lbs. with team lifts) - Ability to work in industrial environments, including confined spaces, varying temperatures, and elevated work areas - Ability to use hand tools, power tools, and hydraulic equipment - Comfortable wearing PPE, including respirators, when required ### **Equal Opportunity Statement** Carlton Industrial Solutions is an equal opportunity employer. We value diversity and inclusion and do not discriminate based on any protected characteristic. Employment is at-will and subject to applicable laws. We participate in E-Verify.