Identity & Access Management (IAM) Specialist

We are looking for an Identity & Access Management (IAM) Specialist with proven hands-on experience administering AWS IAM Identity Center (AWS SSO) to join a security team focused on operational excellence and continuous improvement. Important: This role requires practical experience managing centralized access in AWS environments using AWS IAM Identity Center (AWS SSO). This is a mandatory requirement for the position. About the Role This position has a strong operational focus, playing a key role in the day-to-day management of identities, access requests, and user lifecycle processes across the organization. We are looking for a proactive professional who is self-sufficient, results-oriented, and capable of thriving in fast-paced, high-volume environments. Key Responsibilities Access Management & User Lifecycle (JML) - Manage user access requests, including onboarding, modifications, and offboarding across multiple systems. - Handle a high volume of access requests and tickets while meeting established service levels. - Ensure compliance with security policies and the principle of least privilege. Identity & Single Sign-On (SSO) Administration - Administer identity platforms such as Microsoft Entra ID (Azure AD) and AWS environments. - Manage AWS IAM Identity Center (AWS SSO) for centralized access administration across multiple AWS accounts. - Configure and maintain Single Sign-On (SSO) integrations. - Troubleshoot authentication and access-related issues. Process Improvement & Documentation - Identify opportunities to improve IAM workflows and operational processes. - Standardize procedures to reduce manual effort and minimize errors. - Create and maintain operational documentation and best practices. Operational Support - Serve as the primary point of contact for access-related requests. - Configure and optimize ticketing tools (e.g., workflows and automations). - Collaborate with IT, Security, and HR teams. Requirements Experience - 3+ years of experience in operational Identity & Access Management (IAM) roles. - Experience managing Joiner, Mover, Leaver (JML) processes. - Hands-on experience administering AWS IAM Identity Center (AWS SSO). (Required) - Experience using ticketing platforms (preferably Jira or similar tools). - Experience working in high-volume operational environments. Technical Skills - Access control models, roles, and permission management. - Identity platforms such as Working with Microsoft Entra ID (Azure AD) - Authentication protocols including SAML, OAuth, OpenID Connect (OIDC), and LDAP. - SSO implementation and troubleshooting. - Centralized access management in multi-account AWS environments. Soft Skills - Proactive mindset and strong sense of ownership. - Excellent organizational skills and attention to detail. - Strong communication and collaboration skills. - Results-driven with a continuous improvement mindset. Nice to Have - Experience with Identity Governance solutions. - Knowledge of automation (scripts, workflows, or similar). - Experience working in regulated environments or technology-driven industries. - Familiarity with Privileged Access Management (PAM) solutions.