Humane Agent

**JOB DESCRIPTION** ­­­­­­­ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ **Job Title: Humane Agent** **Department:** Humane Investigations **Classification:** Full time, hourly, non-exempt **Salary:** $23.59 Hourly **Job Relationship:** Reports to Chief Humane Investigator. May oversee assigned volunteers. **Position Summary:** Serves as a humane agent and law enforcement representative for the APL in the prevention of cruelty and neglect to animals. Conducts investigations and assists in providing animal welfare education/awareness to the general public. Provides quality and ethical animal and people care in accordance with the APL’s mission, goal and management philosophy. **Revised:** August 2021 **\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_** **Essential Job Functions** **Conducts effective humane investigations** - Educates the pet owning public on the responsibility, care, and humane treatment of animals in accordance with state, city, county, and federal laws. Effectively identifies need for education vs. animal seizure. - Conducts investigations in accordance with the requirements of the law and legal proceedings. - Follows up on notices that have been served to ensure compliance or issue summons for cases in violation of the state animal cruelty laws. - Maintains evidence and court documents for cases requiring prosecution. - Interfaces with animal control representatives and law enforcement personnel from the City of Cleveland, Cuyahoga County, and neighboring communities. - Maintains confidential information regarding investigations and other APL operations. - Stays abreast of trends in the field; pursues educational opportunities. - Supports the APL’s desire to celebrate a diverse and inclusive culture that fuels the compassion that connects us to one another. **Safely handles and provides proper care to animals** - Assesses proper handling of cases based on knowledge of animal breeds, husbandry needs, and care standards. Observes, appropriately identifies and responds to animal’s behavior and characteristics in order to take proper actions for the safety of the animal, self, and all others directly involved. Assures safe and proper handling of animals is maintained at all times. - Recognizes the presence of disease and/or injury and utilizes proper disease control measures in resolving cases and handling animals safely and humanely. - Communicates pertinent information to staff and monitors progress of impounded animals according to APL’s policies and procedures. **Responds to reports and calls about animals requiring assistance in a timely manner** - Responds to reports and phone calls and conducts “on-site” investigations within 24 hours to determine the validity of the report and appropriate disposition. - Accurately prioritizes cases by level of urgency. - Utilizes appropriate tactics to resolve cases including potentially violent situations. Maintains a professional demeanor at all times. - Fulfills requirements of a humane agent under Ohio law as a mandated reporter for child abuse and neglect by notifying social services/child welfare agencies of potential concerns. **Accurately documents and reports all call response and humane investigations case activity in a timely manner** - Produces and maintains timely, clear, complete, accurate written investigation logs and reports. - Accurately and completely enters case information into the case database in a timely manner. - Accurately utilizes forms and notices to assure successful prosecution if necessary. - Appropriately uses audio, video, and still camera equipment in the collection of evidence. - Collects, maintains, secures and documents evidence for cases in accordance with departmental policy and procedure an…