Human Services Aide

Under general direction, performs responsible, semi-professional recreation work. Providing a variety of specialized program, service, and client related assistance and support to professional staff responsible for the delivery of human services programs. **Representative Duties** - Plans, coordinates, and leads programs and activities such as community presentations, educational classes, etc. - Provides support for the emergency services food pantry, senior meal programs, senior day care program, and special events; organizes and leads activities at the community center, Human Services Office, and/or other facilities within the city. - Assists all programs within the Human Services Division such as Emergency Food Pantry, Youth and Family Services, Family Child Care Program, and Senior Citizens Bureau. - Prepares a wide variety of documents and works with reservation and registration software at facilities; assists public at counter/front desk, accepts program registration and donations, and answers and directs incoming call providing community resources as needed. - Provides a variety of information to the public, participants, and staff using effective communication and building harmonious relationships. Uses tact and maintains confidentiality when dealing with clients. - Organizes and conducts inventory of various supplies and equipment. - Understands and follows oral and written instructions. - Performs related duties as required. **Organizational Responsibilities** Receives general supervision from the Recreation and Human Services Coordinators or a designee. **Education and Experience** A high school diploma or G.E.D. equivalent. Course work in college is desired. One (1) year paid or volunteer experience working with the public is desired. **Working Conditions** Available to work varied shifts, including evenings, early mornings, weekends, and holidays. Position requires prolonged standing, sitting, walking on level or unleveled surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, and making repetitive hand movement in the performance of daily duties. Incumbents may be required to lift, carry, and/or push objects weighing 50 pounds or more. This position requires near and far vision for reading written documents and in the observation of participants during activities. Acute hearing is also required in providing customer service to public and/or assistance in facility, classroom, or outdoors. Will also be working in outdoor area and may be exposed to loud noises and extreme weather conditions. **License** Must have and maintain a valid Class C California Driver’s License. Within one (1) month of employment, will be required to complete and maintain a CA DMV Physical Certificate. Possession of or ability to obtain withing six (6) months of employment, an appropriate, valid CPR, and basic First Aid Certificate. **Please submit the required license, certificate, or registration with the State as evidence of professional or technical proficiency at the same time of filing the application. The Human Resources Officer will require necessary verification of qualifications as specified in the job bulletin.** **Testing Process:** - Minimum Qualification Screening - Pass/Fail - Supplemental Questions - Pass/Fail - Oral Interview - 100% of total score \*Testing process is subject to change Candidates must pass all examinations to be placed on the eligible list. Possession of minimum qualifications does not guarantee an invitation to the next step in the selection process. All candidate materials will be carefully evaluated and only those considered best qualified will be invited to the next step in the selection process.