Human Resources Operations Specialist

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. About the Role: The HR Operations Specialist plays a key role in supporting core HR processes and programs at Appian, with a primary focus on onboarding, employee data management, and operational support across the employee lifecycle. This role ensures a smooth employee experience while maintaining accuracy and efficiency in HR systems and procedures. The role will be based in Chennai, India but will primarily support HR Operations in North America and provide support in our other regions as needed. This position requires flexible working hours to support global operations across multiple time zones. The primary schedule for this role will be 2:00 PM to 10:00 PM. Key Responsibilities: Support the North America onboarding process for new hires, ensuring a seamless and positive employee experience. Complete Form I-9 processing, verify supporting documentation, and monitor compliance with federal I-9 requirements. Conduct and review background checks for North American employees in accordance with company policies and compliance standards. Manage the global new hire swag program. Assist with processing voluntary and involuntary terminations across North America, including the administration of U.S. unemployment claims. Process employee lifecycle transactions in Workday, including hires, job changes, transfers, and terminations, ensuring data accuracy and timely completion. Prepare and distribute employee correspondence and documentation, including job change letters and other employment-related communications. Administer and support key HR Operations programs. Support employment verification requests and maintain accurate employee records. Respond to employee and stakeholder inquiries received through the HR inbox, ticketing systems, and other support channels, providing timely and customer-focused service. Partner with cross-functional teams, including Talent Acquisition, Payroll, Benefits, and HR Business Partners, to support operational processes and resolve employee issues. Identify opportunities for process improvements and contribute to HR Operations initiatives and projects as needed. Experience / Education: Bachelor's degree in Human Resources, Business Administration, Management, or a related field required; Master's degree preferred. 1–2 years of experience in Human Resources, HR Operations, Employee Services, or a related function. Experience supporting onboarding, employee lifecycle processes, and HR administration preferred. Familiarity with HRIS systems; experience with Workday is a plus. Strong attention to detail and commitment to data accuracy and confidentiality. Excellent organizational, communication, and customer service skills. Ability to manage multiple priorities and work effectively in a fast-paced, global environment. Experience supporting employees across multiple countries and time zones is preferred. Proficiency in Google Suites Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their educati…