Human Resources Generalist

North Country Dairy’s HR Generalist is responsible for supporting a broad range of human resources functions, including talent acquisition, employee relations, benefits administration, performance management, training and development, compliance, and labor relations. This position serves as a trusted business partner to managers and employees, promoting a positive, productive, and compliant work environment while ensuring adherence to applicable employment laws, collective bargaining agreements, company policies, and organizational values. This is a full-time, on-site position that requires a consistent presence at the facility to provide direct support to employees and leadership, respond to workplace issues, conduct investigations, participate in labor relations activities, and maintain strong working relationships throughout the organization. The HR Generalist regularly works in both office and production environments and is expected to be accessible and engaged with the workforce. The HR Generalist exercises sound judgment and maintains the highest standards of confidentiality, integrity, professionalism, and ethical conduct in managing sensitive employee and organizational information. This role collaborates across all levels of the organization to support business objectives, foster employee engagement, resolve workplace issues, and contribute to the effective delivery of human resources programs and services. **Key Responsibilities** **Employee Relations & Performance Management** - Serve as a trusted resources for employees and supervisors regarding workplace concerns. - Investigate employee complaints and workplace issues promptly and confidentially. - Assist managers in resolving performance, attendance, and conduct issues. - Prepare and/or review discipline documents in collaboration with Supervisors **Labor Relations** - Administer and interpret collective bargaining agreements (CBAs). - Partner with management to ensure consistent application of labor contract provisions. - Participate in grievance investigations and assist in grievance resolution. - Support collective bargaining preparation by gathering data and conducting research. - Maintain positive working relationships with union representatives. - Assist with labor-management meetings and document discussions and outcomes. - Ensure compliance with labor laws, contractual obligations, and workplace regulations. - Support disciplinary actions and investigations in accordance with collective bargaining agreements and organizational policies - Monitor labor relations trends and recommend improvements to employee and union relationships. **Onboarding & Orientation** - Implement new hire orientation and onboarding programs. - Educate newly hired employees on company policies, internal procedures, and regulations - Conduct new hire orientation - Assist employees with benefits enrollments **Records Management** - Maintain physical and digital employee files, including benefits and attendance records. - Utilize UltiPro Time Labor Management Attendance System for record keeping. **Employee Inquiries & Engagement** - Handle employment-related inquiries from employees and supervisors. - Escalate complex/sensitive matters to appropriate staff. - Collaborate with NCD’s Employee Engagement Committee to continue to support employee engagement and retention initiatives. **Leave Administration & Compliance** - Assist with leave administration (e.g., FMLA) and EEOC reporting. - Maintain compliance with federal, state, and local employment laws/regulations. - Regularly review and update policies to ensure best practices and regulatory adherence. **Talent Acquisition** - Interview and facilitate hiring of qualified candidates for open positions - Collaborate with departmental managers to define required skills and competencies for each role. **Succession Planning & Continuous Improvement** - Support succession planning initiatives. - Stay current with HR trends, best practices…