Human Resources Assistant

**GENERAL PURPOSE** The Human Resources (HR) Assistant supports the HR department with administrative and clerical duties, helping to ensure efficient and smooth HR operations. The HR Assistant is a key team member who helps keep the HR function organized, responsive, and compliant while exhibiting exemplary customer service to support the mission and vision of Fresno’s Chaffee Zoo Corporation (FCZC). ***Full-Time employees receive our comprehensive compensation package which includes 100% employer paid Medical/Dental/Vision, Employee Assistance Program, 401k, 10 Paid Holidays, Paid Sick and Paid Vacation time on an accrued basis. The pay range for this position is $18.53 - $20.48 per hour. Offers will be based on the successful candidate's experience*** **ESSENTIAL ACCOUNTABILITIES** *HR Administrative Support* • Provide day-to-day administrative support to the HR team. • Accurately prepare HR-related documents including letters, forms, and reports. • Organize and maintain employee files, both electronic and physical, ensuring confidentiality and compliance. • Order HR and Zooplex supplies. • Assist with planning and executing employee events and recognition programs. • Mail packets and HR correspondence promptly ensuring compliance with CA employment law. • Maintain the employee uniform program by receiving orders, distributing items, ensuring accurate payments if applicable, tracking and maintaining orders and inventory, and following the company’s uniform distribution policy and guidelines. • Maintains employee confidence and protects the organization by ensuring personnel data and all other employment-related documents and information are secured. Handles confidential and sensitive information with discretion and professionalism. *Employee Records & Data Entry:* • Under the direction of the HR management team, enter and update employee information in HRIS systems with a high level of accuracy. • Support the HR team by assisting with employee training records and support tracking of required or recurring training programs (e.g., safety, compliance,). • Assist with compiling and reporting HR data such as headcounts, absenteeism, and turnover. • Assist with FCZC’s approved driver’s list and processes driver-related documents in the HRIS system. *Recruitment Support:* • Schedule interviews and communicate with candidates as directed. • Assist in preparing interview materials and follow-up communications. *Onboarding & Offboarding:* • Prepare new hire packets and support onboarding sessions. • Assist with orientation logistics and setup (e.g., ID badges, workspace coordination). • Support offboarding by preparing termination checklists and collecting company property. • Serve as the liaison between Finance and HR to obtain separation documents. *Employee Communication & Support:* • Direct all employee inquiries to the appropriate HR staff. • Assist with internal communication initiatives such as event announcements or newsletters. • Responsible for the laptop checkout for employees as well as assisting with setting up laptops for new hire orientation. *Benefits Administration Support:* • Help distribute and collect benefits forms and documentation. • Support annual open enrollment processes. • Maintain benefit enrollment records and assist with related data entry. *HR Departmental Expectations* • Support the HR management team in driving company-wide HR projects including culture initiatives, organizational design, and change management. • Cultivates confidence and establishes effective collaboration with the HR management team. Effectively communicates with the HR management team on the status of ongoing responsibilities and projects. Prioritizes projects and work duties depending on the needs of the department, the organization, and other stakeholders. • Identifies inefficiencies and provides process improvement recommendations to improve organization effectiveness. • Ensures all verbal and written communication is professi…