Human Resource Generalist (Employee Relations) - Associate Manager

About the role The role serves as a trusted Human Resource and Employee Relation subject matter expert to implement Employee Relation best practices, HR Compliance guidance and support, as described in the HR Service Catalogue, to ensure a positive colleague and manager experience. **About Willis Towers Watson** Willis Towers Watson (NASDAQ: WTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. Together, we unlock potential. **Job Role:** Employee Relation, Human Resource compliance, grievance handling, performance management **Location:** Mumbai Thane (Vikhroli occasionally) **Work mode:** Hybrid **Qualifications:** Graduate in any field **Experience:** 10 – 15 years proven track record managing Employee Relation, Human Resource Compliance, Grievance handling, performance management **About the team:** The team partners closely with business leaders, Centres of Expertise, and Global HR Operations to deliver consistent, compliant, and colleague-focused HR support. It plays a key role in employee relations, HR compliance, talent programs, rewards, and integrated HR service delivery, ensuring a positive experience for both managers and colleagues while aligning local practices with global HR priorities. **About the role:** - The role serves as a trusted Human Resource and Employee Relation subject matter expert to implement Employee Relation best practices, HR Compliance guidance and support, as described in the HR Service Catalogue, to ensure a positive colleague and manager experience. - Responsible for compliance with country/jurisdiction law and regulations for business as usual and when supporting the integration and harmonisation for any Merger and Acquisition activity - Partner with Centres of Expertise and Global HR Operations to support the execution of enterprise and business programs in the region/country, as defined in the HR Service catalogue **Roles and Responsibilities:** **HR support** - Overall accountability for the management of country related HR matters and support to Country Business leaders and managers in line with local legislation and global HR priorities. - Educate Country Business leaders and managers to undertake their responsibilities as defined in the HR Service Catalogue and Ways of Working **Work Environment, Employee Relations and Compliance:** - Ensure the consistent practice and implementation of Employee Relation activities through the application of uniform policies, standard Operating Procedures and documented templates. - Work with managers to provide effective coaching on managing performance and disciplinary issues, ensuring actions meet company and legislative requirements to maintain a positive and professional work environment for all colleagues - Serve as a local resource on work/life balance issues; coordinate with managers on alternative work arrangements and lead best place to work initiatives. - Provide case management advice on key areas such as disciplinary, performance management, redundancy, long-term illness, and other Employee Relation issues. Provide guidance to colleagues and to people managers to ensure successful outcomes that balance risk and business cost. - Negotiate exit agreements, taking legal advice on more complex cases. - Ensure adherence to unique jurisdictional requirements and monitor issues for continuous improvement of employment practices and/or processes. - Manage the on-going review and up-dating of local country Human Resource policies…