Human Resource Generalist- Benefits & Leave

**General Definition of Work** The Human Resources Generalist – Benefits & Leave is responsible for the administration of the City's employee benefits, leave programs, retirement plans, workers' compensation, and HRIS benefits administration. This position serves as the primary point of contact for employees regarding benefit eligibility, enrollment, claims resolution, and leave administration while ensuring compliance with applicable federal, state, and local laws. This position manages the day-to-day administration of employee benefits throughout the employee lifecycle, including new hire enrollment, qualifying life events, open enrollment, retirements, and terminations. The Human Resources Generalist works closely with insurance carriers, brokers, third-party administrators, payroll, and employees to ensure accurate benefit administration and exceptional customer service. Work is performed under the general supervision of the Director of Human Resources. Work hours for this position are 7:30am to 4:30pm Monday through Friday with 1 hour for lunch or as otherwise assigned. **Benefits Administration** - Administers all employee benefit programs including medical, dental, vision, life, disability, voluntary benefits, retirement plans, Health Savings Accounts (HSA), PEHP, COBRA, and other benefit offerings. - Coordinates benefit enrollments, qualifying life events, beneficiary updates, dependent changes, terminations, retirements, and other eligibility changes. - Conducts benefits presentations during New Employee Orientation and ensures completion of all benefit enrollment requirements. - Assists employees with benefit questions, coverage issues, claims concerns, and eligibility requirements. - Serves as the primary liaison between employees, insurance carriers, brokers, third-party administrators, and vendors. **HRIS & Benefits Systems Administration** - Maintains benefit elections and employee eligibility within ADP and other benefit administration systems. - Creates and maintains benefit carrier file feeds and works with ADP and vendors to troubleshoot system issues. - Processes manual enrollments and eligibility updates with carriers when electronic file feeds are unavailable. - Maintains accurate employee demographic, employment, salary, and benefit information within HRIS and vendor systems. - Maintains benefit enrollment setup through ADP. **Benefits Programs** - Administers employee benefits programs including wellness fairs, Know Your Numbers Program, tobacco cessation program, the City's Sick Leave Bank program and preventive health education. - Serves as liaison for the Riverview Health Partnership. - Monitors program utilization and employee feedback. - Coordinates annual wellness communications. **Open Enrollment** - Coordinates the City's annual Open Enrollment process. - Configures benefit plans and enrollment elections within ADP. - Coordinates communication materials and employee education with the City's benefits broker. - Provides employee support throughout the Open Enrollment period. **Leave Administration** - Administers Family and Medical Leave Act (FMLA), military leave, ADA interactive process support, personal leaves, disability leave, and other approved leaves of absence. - Coordinates required documentation, eligibility determinations, employee communications, and return-to-work processes. - Ensures compliance with applicable leave laws and City policies. **Retirement Administration** - Administers retirement benefit programs including 457 Deferred Compensation Plans and other retirement vendors. - Coordinates employee enrollments, distributions, transfers, retirements, and retirement education. **Employee Separation Administration** - Coordinates employee separation processes including exit interviews, benefit terminations, COBRA administration, retiree benefits, and final benefit reconciliation. - Processes retiree enrollments and maintains retiree eligibility records. **Compliance & Financial Ad…