HRIS Implementation Specialist

### Main responsibilities **Client Onboarding** - Support clients throughout their HR system implementation - Attend project kick-off meetings and implementation workshops - Build strong working relationships with clients and provide regular project updates - Act as the day-to-day contact for implementation-related queries **Requirements Gathering** - Understand each client's HR processes and business requirements - Document agreed requirements and implementation decisions - Recommend platform configuration to support client needs - Work with internal specialists where more complex solutions are required **System Configuration** - Configure HR workflows, employee records, organisational structures and system settings - Support data imports and system integrations where required - Assist with testing to ensure configurations meet business requirements - Validate system setup before go-live **Data Migration & Testing** - Support clients in preparing HR data for migration - Validate imported data and identify any issues - Coordinate user acceptance testing (UAT) - Help resolve configuration or data issues during testing **Training & Go-Live** - Deliver client training sessions and walkthroughs - Prepare implementation documentation and user guides - Support clients during go-live activities - Assist with implementation sign-off and handover **Project Delivery** - Keep project plans and documentation up to date - Attend internal and client project meetings - Track actions, risks and outstanding tasks - Escalate issues to senior consultants where appropriate **Continuous Improvement** - Contribute to implementation best practices and documentation - Share lessons learned with the wider team - Stay up to date with product enhancements and HR technology trends ### Requirements - 2-4 years' experience implementing HR systems, HRIS platforms or business software - Experience working in HR, HRIS, implementation, customer success or professional services - Good understanding of HR processes and employee lifecycle activities - Experience gathering business requirements and configuring systems - Comfortable working directly with clients - Strong organisational and problem-solving skills - Excellent communication and presentation skills - Ability to manage multiple implementation projects simultaneously - High attention to detail **Nice to Have** - Experience implementing HRIS, Payroll or Workforce Management systems - Experience with system integrations or data migration - Knowledge of APIs or middleware platforms - Experience delivering client training - Experience working in a SaaS or technology environment - Relevant HRIS, project management or implementation certifications