HRBP Business Operations - India

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First : We prioritize customer satisfaction in every decision. High Quality : True quality means premium materials and rigorous production standards you can feel good about. Essential Design : We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal : Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility : We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE HRBP - Non Tech We are looking for a seasoned HR Business Partne r to support our non-technology business functions (e.g., operations, sourcing, merchandising, manufacturing, quality, corporate teams). The role will act as a strategic partner to business leaders, driving people agenda, organizational effectiveness, and talent outcomes aligned with business goals. Primary Accountabilities : 1. Strategic HR Partnership: Act as a trusted advisor to the non tech managers, leads and employees on all HR matters, including talent management, performance, employee relations, and organizational development. Partner with the teams to translate team needs into people solutions that drive productivity, engagement, and innovation. Support the development and execution of HR strategies in areas such as identification of top performers, low performers plan for each of them and pulse of the teams and individuals. 2. Employee Engagement and Culture: Champion the development of a strong, innovative, and inclusive culture within the Non - tech organization. Lead employee engagement efforts, including team pulse surveys, feedback sessions, and action plans to improve engagement, morale, and retention. 3. Talent Development & Retention: Support career development and growth opportunities for non tech talent, including trainings, leadership development, and mentorship programs. Collaborate with non tech leaders on workforce planning, role design, and promotions to ensure high-performing teams are built and sustained. Drive initiatives to reduce turnover, enhance employee satisfaction, and improve retention rates within non tech teams. 4. Performance Management & Coaching: Partner with managers to implement performance management processes (30-60-90-day plans, drive monthly 1:1 pulse , annual reviews loops). Coach managers on team dynamics, conflict resolution, and effective communicati…