HR Operations - Technician III

**This position is open to current Colorado residents only.** Please note: This recruitment will be used to fill multiple vacancies. [**Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!**](https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits) **Facility & Division Information:** **Human Resources** Operations & Strategy, Division of Human Resources (DHR) exists to provide decentralized human resources services to the public, applicants, managers, and employees who work for the Colorado Department of Human Services (CDHS). The Human Resources Operations unit acts as a liaison between HR and other business units to align CDHS’s people strategy with its business strategy. The unit ensures that HR practices support the organization’s overall goals while remaining in compliance with appropriate employment laws, statutes, and regulations. The Operations team oversees Personnel Action Forms (PAFs), personnel files, and other forms and processes related to HR systems. They assist with name changes, State ID badge replacements, file reviews, and file transfers. This unit also guides the acquisition of personal services. **Weekly Hybrid Working Arrangements** **Minimum 2 days in the office and Maximum 3 days Remote Work** Please note: Work arrangements are subject to change at any time. **Description of Job:** The purpose of this position is to provide technical guidance, support, and assistance to HR staff, employees, managers, appointing authorities, and executive directors as it relates to employee personnel actions and position information. This position is responsible for operational and technical duties, including accurate data entry into multiple information technology systems in a timely manner and reporting on such information; assisting employees and the public with interpreting forms and procedures. Additionally, this position is responsible for onboarding new employees and setting up and assisting with new employee orientation; assisting the department with employee/personnel projects as requested. This position also supports and assists the HR specialist with recruitment activities. Responsible for providing professional customer service and responding to requests within 24 hours. **Primary Job Duties Include:** **Unemployment / Badges** **-** - Responsible for coordinating the HR State ID badge making process; ensuring all new hire badges and reprint badges are created according to standard process; order supplies to ensure appropriate stock is always on hand. - Working with the approved badge machine vendor, ensure badge templates are accurate and up to date. • Is the first point of contact for badge concerns stemming from the divisions that the Denver HR Operations team supports. - Evaluate, investigate and respond to all CDHS unemployment claims; respond to unemployment requests within two business days; contact appointing authorities and HR business partners as needed to ensure claim is complete and processed timely. **Data / Information Management** - - Receive, interpret, verify and process personnel actions (PAF’s) in electronic workflow systems for completeness and compliance with State Personnel rules and CDHS procedures. - Research and resolve discrepancies in personnel action data and required documentation. • Responsible for timely entry, validation and accuracy of all personnel and position information into HR information technology systems and maintaining a variety of confidential employee information in related information technology systems. - Communicate with internal and external stakeholders to ensure each personnel action is complete and complies with State and departmental policies and procedures. - Monitor, evaluate, update employee employment status in the HR/Payroll system and inform employees of such change. - Calculate employment service date for candidates that have previously work…