HR & Operations Manager

### **The HR & Operations Manager- Japanese Bilingual** Location: Gardena, CA Work Schedule: In-Person M-F 9AM -6PM Salary: $80,000 -$120,000 DOE Benefit: Medical, Dental,Vision, 401K, Paid Sick Leave, Paid Leave, Life Insurance **The HR & Operations Manager will oversee human resources and office management functions, ensuring compliance, efficiency, and a positive work culture. This role is ideal for someone who is proactive, organized, and enjoys working in a dynamic environment.** **Key Responsibilities** **Human Resources:** - Serve as the main point of contact for employee relations, reporting to the CEO and advising on solutions. - Advocate for a friendly, professional, and fun company atmosphere. - Conduct new hire orientation, explain policies, and manage benefits enrollment. - Implement solutions to improve employee retention, work environment, and efficiency. - Ensure compliance with Federal and State employment laws. - Update HR documents (employee handbook, job descriptions, organizational chart). - Organize training and seminars (e.g., harassment prevention, educational sessions). - Maintain performance review systems and collaborate on bonus/raise structures. - Conduct exit interviews and manage termination documentation. - Maintain confidential employee files. - Stay current with HR trends and legal updates. - Post job listings, negotiate with placement agencies, and manage recruitment processes. - Schedule and conduct interviews; negotiate offers and ensure wage compliance. **Benefits & Payroll:** - Organize health insurance and 401k information sessions. - Process health, dental, vision insurance, and 401k enrollments. - Analyze benefits and payroll to maximize competitiveness. - Manage annual renewal and open enrollment for health insurance. - Prepare documents for Workers Compensation audits. - Oversee 401k program compliance and reporting. **Office Administration:** - Manage Office 365 accounts and create email addresses for new hires. - File and maintain company records (NDAs, contracts). - Check invoices and order office/kitchen supplies. - Serve as point of contact for property management. - Plan and organize team-building events and company gatherings. - Answer phones and greet guests, maintain a welcoming and organized office environment. **Business Management:** - Gain basic understanding of business management processes and tools (CCH Axcess, QuickBooks, Harvest, Microsoft Office). - Support assignment processes for all teams; work directly with CEO and managers. - Prepare annual budget worksheets and track engagement progress. - Communicate effectively with clients and internal teams. - Facilitate meetings and contribute to business development efforts. **Teamwork & Culture:** - Work cooperatively with supervisors and team members. - Facilitate resolution of team conflicts and accept feedback. - Coordinate firm events and promote company-wide communication. - Guide and motivate staff; participate in training and development. - Foster a fun, future-oriented culture even during challenging times. **Qualifications** - Bright, positive, and forward-thinking individual. - **Bilingual in Japanese and English are mandatory.** - **At least 3 years of HR experience.** - Ability to work independently and collaboratively. - Strong organizational and communication skills. - Proficiency with Microsoft Office and basic HR tools.