HR Manager

**Position Summary** Opal Hotels Group is seeking a dynamic and experienced HR Manager to lead and support all human resources operations across our hotel portfolio and corporate teams - based in Raleigh, NC. This role serves as a strategic business partner to operational leadership while overseeing day-to-day HR functions including employee relations, talent acquisition, onboarding, benefits administration, performance management, compliance, HRIS administration, training, and organizational development initiatives. The ideal candidate is a proactive, service-oriented HR professional who thrives in a fast-paced hospitality environment, builds strong relationships with leaders and employees, and drives operational excellence through effective HR practices, coaching, and systems management. This position requires the ability to balance strategic HR initiatives with hands-on operational support across multi-property hotel operations. **Key Responsibilities** Employee Relations & Performance Management - Ensure compliance with federal, state, and local employment laws including FLSA, FMLA, ADA, EEOC, OSHA, wage & hour regulations, and company policies. - Conduct and support workplace investigations and employee relations matters. - Lead performance management processes for salaried and hourly employees. - Develop and administer Performance Improvement Plans (PIPs). - Coach managers on employee engagement, disciplinary actions, documentation, and conflict resolution. - Partner with operational leaders to promote accountability, consistency, and positive employee relations practices. Talent Acquisition & Recruiting - Create and maintain job descriptions for all positions. - Manage posting requisitions and recruiting workflows. - Coordinate and oversee candidate screening, interviewing, and hiring processes. - Maintain recruiting metrics, hiring reports, and workforce planning data. - Partner with department leaders and General Managers to identify staffing needs and workforce planning initiatives. - Support employer branding and recruiting initiatives to attract top hospitality talent. Onboarding & New Hire Administration - Manage offer and pre-boarding processes for new hires. - Initiate and oversee background screenings and pre-employment processes. - Process employee hires within HRIS, including: - Personal information setup - Employment records - Time & attendance configuration - Review employee records in HRIS for accuracy and compliance. - Coordinate onboarding communications and welcome materials. - Facilitate first-day orientation and onboarding support for new employees. - Ensure a positive and engaging onboarding experience across all location. Benefits Administration - Coordinate annual open enrollment processes and employee communications. - Manage broker meetings and benefits planning activities. - Oversee HRIS benefits updates and system maintenance. - Administer new hire enrollments and qualifying life event changes. - Support benefits reconciliation and COBRA administration. - Serve as the primary point of contact for employee benefits questions and escalations. HRIS, Payroll & Reporting - Maintain HRIS records, audits, and reporting processes. - Partner with payroll and finance to support payroll reporting, data validation and issue resolution. - Generate workforce analytics and HR metrics for leadership. - Ensure data integrity across HR systems and reporting tools. - Support quarterly bonus administration and related reporting. - Identify opportunities for HR process improvements and operational efficiencies. Offboarding & Compliance - Manage voluntary and involuntary termination processes. - Conduct exit interviews and maintain separation documentation. - Coordinate unemployment claims and related documentation as needed. - Ensure compliance with recordkeeping requirements and HR documentation standards. - Maintain current knowledge of employment law updates and HR best practices. Leadership Support & Organizat…