HR Generalist

## **Position Summary** The HR Generalist provides comprehensive support across a variety of human resources functions within the assigned location(s). Reporting to the HR Director this role serves as a trusted point of contact for employees and leaders, offering guidance on HR-related matters while ensuring consistency, compliance, and exceptional service. The HR Generalist collaborates closely with the HR team to support the employee lifecycle, maintain HR operations, and contribute to a positive and engaged workplace culture. ## ## ## **Key Responsibilities** ### **HR Support & Employee Relations** - Partner with the HR Director to support daily HR operations and strategic initiatives. - Address and resolve minor employee relations issues, escalating more complex matters as needed. - Serve as a helpful resource to employees, managers, vendors, and job applicants. ### **Talent Acquisition & Onboarding** - Execute offer letters and all onboarding documents. - Maintain an accurate and up-to-date roster of a hiring status. - Prepare new hire documentation and lead new employee orientation to ensure a smooth onboarding experience. ### **HR Administration & Compliance** - Process personnel action forms and ensure appropriate approvals and timely distribution. - Support the maintenance of accurate HR files, records, and HRIS data. - Administer FMLA and ADA processes in accordance with legal and company requirements. - Prepare termination documentation and process employee separations. - Respond to employment verifications and assist with unemployment inquiries and hearings. ### **Engagement, Events & Projects** - Support company events, initiatives, and employee engagement activities. - Serve as a liaison to employee engagement committees, helping plan and execute activities. - Contribute to HR projects and assist with special assignments as needed. * * * ## **Supervisory Responsibilities** - This position does not include direct supervisory responsibilities. * * * ## **Required Skills & Competencies** - Demonstrated ability to maintain confidentiality and use discretion. - Proficiency with Microsoft Office Suite and general office technology. - Strong written and verbal communication skills. - Excellent organizational skills, including scheduling, prioritizing, and attention to detail. - Ability to work independently and collaboratively within a team. - Promote team harmony with no descension. - Dependability, professionalism, and a high degree of accuracy. - Working knowledge of employment laws and advanced HR practices. - Strong customer service orientation when interacting with employees and external partners. * * * ## **Preferred Qualifications** - Bachelor's degree or equivalent relevant experience. - 3–5 years of general human resources experience, including direct employee relations exposure. - Experience working in a call center environment is a plus.