Housing Program Manager III – Clare's Place & Sebastian Place - Everett/Snohomish Co.

## Overview **Full-time** **position - Must be able to work evening, weekend, or holiday hours as necessary to support 24/7 staffing and operations.** **Pay starts at $38.38 - $41.45 / hr. (D.O.E).** **With COMPETITIVE BENEFITS INCLUDING:** - Generous PTO: Paid Sick Time, Paid Vacation (15 days for F/T Employees), 11.5 Agency Paid Holidays, plus 2 Personal Holidays - Medical, Dental, Vision, Basic Life/AD&D and Long-Term Disability - Health Savings Account and Flexible Spending Account - 403(b) Retirement Plan and Employer Contribution Pension Plan - Employee Assistance Program **Program Description:** **Clare’s Place** provides **65 units** of permanent supportive housing for chronically homeless and vulnerable households in Snohomish County. Catholic Community Services of Western Washington provides supportive services to the residents, with a focus on long-term stability. Clare’s Place provides another housing choice for chronically homeless households that have difficulty finding and qualifying for housing in the private market and that are seeking a supportive community. **Sebastian Place** is a 20 unit, permanent/supportive housing for highly vulnerable, chronically homeless veteran adults. **Position Description:** The Program Manager III will be responsible for the daily operations of Clare’s Place and Sebastian’s Place in Snohomish County and will ensure that all services will be in compliance with licensing standards and State and County regulations, along with the established CCSWW Housing policies & procedures. The Program Manager III will ensure that all staff are trained and are following correct day-to-day procedures and that staff are updated on agency policies, QI, and contractual changes on a regular basis. **Note to internal candidates:** HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors. ## Responsibilities **MAJOR DUTIES AND RESPONSIBILITIES** **:** **Upholds and models the CCSWW Mission, Insights, Key Action Steps and Principles of Leadership.** **Supervision** **:** - Supervises and evaluates the performance of the Residential Services Coordinators, taking appropriate action when performance does not meet expectations. - Provides oversight (supervision, coordination, support) to Housing Case Managers as identified/requested. - Holds staff members accountable for clear, consistent and thorough information about agency goals, decisions, future planning, training of staff, etc.: - Schedules staff and ensures appropriate coverage for client services. - Provides appropriate training to staff as required. - Meets with staff on a regular basis to ensure program and agency policies, procedures and other administrative duties are adhered to. - Maintains appropriate levels of confidentiality. - Sets clear and specific expectations. - Review and address workplace safety issues. - Provides job specific orientation and training. - Commit to, model and assure zero tolerance for discriminatory behavior. - Develop and ensure the safekeeping of a workplace that values and supports a culturally and ethnically diverse work environment. - Implement and ensure program goals and outcomes are met to support client services. - Coordinates purchasing requests and maintenance requests. - Attends community and program related meetings as required by supervisor. - Utilizes computers and software programs to input, retrieve, verify and correct information. - Prepare reports and correspondence for supervisor’s review and distribution to funding sources. - Community relationships and networking. **Program Management** **:** **Ensure fiscal solvency of programs:** - Work with Associate Housing Director/Housing Director to develop management reports for ongoing fiscal monitoring. - Review monthly revenue/expenditure reports ensuring that expenditures are within budgeted levels. - Participate in procurement of funds through contract renewal and grants. - Coordinate…